Problem to launch the program
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  1. #1
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    Default Problem to launch the program

    Hi,

    Sorry for my bad english.
    For some days I can no longer start holdem manager 2

    When I run it, it is blocked a few seconds on "loading configuration module" and then it opens a window "cannot connect to the postgreSQL database server
    For two days I was forced to stop Avast for a few seconds to start the program.
    Otherwise it would crash every time
    What can i do now?
    Thank you for your help.

    Eric

  2. #2
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    problem with avast.

    I uninstalled Avast and it works again.
    I installed avast and it does not work again
    What to do? Change antivirus? which one?
    Eric

  3. #3
    You're out! udbrky's Avatar
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    We recommend Microsoft Security Essentials and Kaspersky. Under no circumstances do we recommend running AVG.
    Regards udbrky (Chris)

  4. #4
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    No way to use Avast anyway?

  5. #5
    You're out! udbrky's Avatar
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    It causes issues off and on, enough that we do not recommend it.
    Regards udbrky (Chris)

  6. #6
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    Hello,
    I uninstalled avast and tried kaspersky.
    It worked a few days but today the same problem :
    When I run it, it is blocked a few seconds on "loading configuration module" and then it opens a window "cannot connect to the postgreSQL database server"

    I do not know what to do.
    Thanks for your help.

  7. #7
    *** HM3! *** fozzy71's Avatar
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    This is usually a firewall or windows update issue and the following guide gives a step by step guide.

    If you get that solved: Try creating a new DataBase as the old one was likely damaged by avast and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB - Hold'Em Manager 2 FAQs - Poker Software :: How to create a new database and import previously played hands

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing.

  8. #8
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    same here with win10 and defender. postgress wont start. Start server gives error: System error 5 has occurred. Access denied"

  9. #9
    You're out! udbrky's Avatar
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    Run Command prompt as admin. Right-click the start button and the option is in that menu.

    Type:

    net user postgres postgrespass

    If it continues to be an issue:

    Uninstall PostgreSQL & try the following steps:

    1) Run cmd.exe as Admin (Start > Search 'cmd' > Right-Click > Run As Admin)
    2) in CMD window run (type the code then hit Enter key) following command:
    net user postgres /del
    3) Reboot PC
    4) after reboot open cmd.exe again & run following commands:
    net user postgres postgrespass /add
    net localgroup Administrators postgres /add
    net localgroup Users postgres /delete
    runas /userostgres cmd.exe

    When it asks about password please input postgrespass & don`t worry if you don`t see any new symbols\inputs in cmd window. If you did all steps right then you should get new cmd window for postgres user.

    5) Download PostgreSQL installer (http://get.enterprisedb.com/postgres...-1-windows.exe) & move (copy/paste) it from the \Downloads folder to C:\
    6) in new cmd window for postgres user run following commands:
    cd c:\
    start postgresql-8.4.22-1-windows.exe
    Regards udbrky (Chris)

  10. #10
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    win10 updated itself and now import is working but hud not show up. very weird...

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