HM2 cannot connect to the PostgreSQL

[Zielony2009]

https://scr.hu/5jxv/ch8k5

I can't use HM2. This windows open when HM end of loading.
When I push OK nothing changes, when i push cancel HM is close.

But still HUD is working but i thing that doesn't importing hands.

I was reinstall HM2 and update a Windows 10.

I turned off my antivirus and problem still exsist

[Jyster]

I am having the same issue but my HUD won't start due to not being able to connect.

Was fine last night and using it before I turned my PC off , have not changed any settings to do with HM2, I have disabled my anti virus / firewall, tried starting the PostgreSQL service but all to no avail.

Edit.

I have tried starting the service both via the HM2 window which does nothing and via Task Manager where the service just says "starting".

[Zielony2009]

I think we must reinstall PostegreSQL but i don't know how do it correctly.

Let's wait for response someone from support.

[Jyster]

My HM2 is now working again.

After uninstalling POSTgreSQL I could not reinstall it as I kept getting an error saying the windows service already existed.
I had to google how to delete a windows service , did this and it let me reinstall POSTgreSQL and HM2 is working again.

[Zielony2009]

Can you help me where is instruction to reinstall PostgreSQL?
And will my hand hand history still exist?

[Zielony2009]

REaly? Nobody help?

[udbrky]

This indicates an old version of Postgres.

Please note that reinstalling PostgreSQL will mean losing all your old data. If you have access to HM2 and your database was not corrupt then please follow these instructions for backing up your database as a precaution in case you cannot reconnect after reinstalling PostgreSQL - Hold'Em Manager 2 FAQs - Poker Software :: How does Backup and Restore Database, Settings and HUD configs work?

If you cannot access the database in HM2 then you can backup your database using this method: Hold'Em Manager 2 FAQs - Poker Software :: How does Backup or Restore via PostgreSQL work? (Advanced Method) but if your database was corrupt then the best solution is to reimport all your hands from C:/HM2archive folder or if your pokersite supports it you can request all your hands and summaries and reimport them as restoring a corrupt database will just restore all the problems you had.

Once you have backed up your previous database(s) then follow the instructions below to uninstall and reinstall PostgreSQL using the same database.

1) Uninstall PostgreSQL from the Windows Control Panel.

2) Run the command - start > programs > accessories > command prompt > right-click > run as administrator and type the following and then press enter:

net user postgres /delete

3) You should get a successfully completed response if done correctly. If you get a permission type error you likely didnt run it as administrator as explained above.

4) Reboot your PC

5) Install the same version of PostgreSQL (HM2 ships with 8.4) as your previous database using these instructions - Hold'Em Manager 2 FAQs - Poker Software :: Reinstall PostgreSQL 8.4 while preserving database
http://www.holdemmanager.com/downloads/postgres84

[Zielony2009]

I have now this window: http://scr.hu/5jxv/anlq9
I can't do anything. Password and Port are OK

[Zielony2009]

to delete

[Zielony2009]

I reinstalled PostgreSQL like you written, bu i still have this window: http://scr.hu/5jxv/0ux28