RE: Zoom Hud not working

[skoolbuly]

Hi,

My zoom hud isn't working although hhs are being recorded and I have tried running all programs as admin, as well as turning off the firewall but it still doesn't work and have followed the setup pages.

My non zoom tables hhs work so I am a little lost.

Screenshot by Lightshot

Advice would be much appreciated.

Christopher

[fozzy71]

A screen shot of the auto import folders won't show us what is causing the problems. We need to see the logs/files as requested in the zoom faq.

IMPORTANT Zoom Installation Instructions:


Make sure you always start HM2 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM2 before you start PokerStars again.


On the first run, you must start the Hold'em Manager 2 HUD BEFORE you launch PokerStars. If PokerStars is open, you must close PokerStars, start the HUD and then open PokerStars before Zoom HUD will function properly. If the Zoom HUD is not displaying after doing the above, please uninstall PokerStars, delete the associated C:\Users\UserName\AppData\Local\PokerStars.xx folders. and re-download and install PokerStars as the PokerStars installation is more than likely corrupted and a PokerStars reinstall should resolve the issue.


Please check all of the steps on this FAQ.


If you continue to have problems please tell us which ps.xx skin you play on, what the client/server version numbers are, and send the requested files/screenshots as instructed at the end of the Zoom setup FAQ in the link above.