TN2 doesn't work after recent PartyPoker update
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  1. #1
    Member
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    Jul 2012
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    41

    Default TN2 doesn't work after recent PartyPoker update

    Hi. TN2 hotkeys are not working after today's Party update. I've updated TN to 2.6.61.0 to see if it'd help but unfortunately nothing has changed.

  2. #2
    Junior Member
    Join Date
    Apr 2011
    Posts
    5

    Default

    Specifically my table layout works, but bet size rules do not and the active table isn't popping to the front.

  3. #3
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
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    1,003

    Default

    Hi,

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support > contact support https://support.holdemmanager.com/support/product/6 to check it over for errors.

    Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions How to Take a Screen Shot in Windows Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the email.

  4. #4
    Member
    Join Date
    Jul 2010
    Posts
    48

    Default

    there were problems
    Not work hotkey "fold", "check/call"
    After update clietn partypoker
    taste "fold" = "fold " (+space)
    "call" = "call "
    Can be corrected?

  5. #5
    Administrator Ninja Support's Avatar
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    Aug 2014
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    Default

    This issue has been documented in detail and provided to the developers to resolve.

    The assigned internal issue # on this issue is TN-375

    If you wish to be notified of when the issue is resolved, please send an email to our support staff with the subject "Notify me when TN-375 is resolved.

  6. #6
    Junior Member
    Join Date
    Sep 2013
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    16

    Default

    Quote Originally Posted by Ninja Support View Post
    This issue has been documented in detail and provided to the developers to resolve.

    The assigned internal issue # on this issue is TN-375

    If you wish to be notified of when the issue is resolved, please send an email to our support staff with the subject "Notify me when TN-375 is resolved.
    Can't seem to find the relevant email address. Help?

  7. #7
    Administrator Ninja Support's Avatar
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    Aug 2014
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    Default

    Hi,

    We released an update for this http://www.holdemmanager.com/Downloa...date2.6.64.msi

  8. #8
    Junior Member
    Join Date
    Aug 2016
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    4

    Default

    Quote Originally Posted by Ninja Support View Post
    Just installed this. Pop up works and table layout works but the bet sizing does not, that includes 3 betting and street size betting... what gives?

  9. #9
    Member
    Join Date
    Jul 2010
    Posts
    48

    Default

    not work hotkeys betting

  10. #10
    Administrator Ninja Support's Avatar
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    Aug 2014
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    Default

    Hi,

    If you haven't done so already please send log files and we will investigate the issue.

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