HUD not working at euro tables

[CreamCrackers]

Since the last week or so, my HUD stopt working at euro tables!, is this a known problem?

[udbrky]

This is a bug in the PokerStars hand history format. We have made them aware of the issue and they are working on a fix which will be available in the next PokerStars software update.

Unfortunately their next update is not planned for another 2 or 3 weeks so we released a beta patch to our software to try and address the issue until they update the poker client.

Please update to this version
http://www.holdemmanager.com/Downloa...AutoUpdate.exe

If you continue to have problems:

Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - Hold'Em Manager 2 FAQs - Poker Software :: Feature Logging

Please reproduce the problem and:
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?

With all the above information we should be able to narrow down what is causing the issue. If all the information is not included we will need to email you again to request it.

[Parrakatroll]

Is this officially fixed? For me is not working, should i do this procedure that u say in your post?

[fozzy71]

Is this officially fixed? For me is not working, should i do this procedure that u say in your post?

This was fixed in our recent beta patches.

Please update to the latest beta version - http://www.holdemmanager.com/downloa...ger_2_Beta.exe


- After downloading, you should right-click the file, go to properties and click unblock.*
* If you do not see an 'unblock' option you can ignore this step.
- Then, right click the file and run as administrator.