HM not starting - stuck in Loading Hands

[BubbleBoy]

This could be caused by cultural conflicts in the software. You will just need to reset the culture info.

1) Please open Windows control panel.
2) Open Region-Language
3) Change your region to English (United States)
4) Change your location to United States

Hi, thanks. My location settings are all US anyway. I did mess around with list separator (for .csv files) but it's back to default now as well.

[BubbleBoy]

Then follow this FAQ - Hold'Em Manager 2 FAQs - Poker Software :: Vacuum Analyze Database

So seems like not enough space. But my HM drive (which has only HM + postgres installed) is 20% free

[udbrky]

You have 8.4 and 9.2? Why do you have both installed?

Where are you located? What is your operating system?

[BubbleBoy]

I'm in Edinburgh

my setup thingy
http://i.imgur.com/nuj04Nq.png

[udbrky]

Did you uninstall 8.4?

We could not view the picture, because Imgur is overloaded and won't load for me.

[BubbleBoy]

image attached as well

nuj04Nq.png

[udbrky]

Uninstall 8.3.

Try doing a clean reinstall of Postgres.

Please note that reinstalling PostgreSQL will mean losing all your old data. If you have access to HM2 and your database was not corrupt then please follow these instructions for backing up your database as a precaution in case you cannot reconnect after reinstalling PostgreSQL - Hold'Em Manager 2 FAQs - Poker Software :: How does Backup and Restore Database, Settings and HUD configs work?

If you cannot access the database in HM2 then you can backup your database using this method: Hold'Em Manager 2 FAQs - Poker Software :: How does Backup or Restore via PostgreSQL work? (Advanced Method) but if your database was corrupt then the best solution is to reimport all your hands from C:/HM2archive folder or if your pokersite supports it you can request all your hands and summaries and reimport them as restoring a corrupt database will just restore all the problems you had.

Once you have backed up your previous database(s) then follow the instructions below to uninstall and reinstall PostgreSQL using the same database.

1) Uninstall PostgreSQL from the Windows Control Panel.

2) Run the command - start > programs > accessories > command prompt > right-click > run as administrator and type the following and then press enter:

net user postgres /delete

3) You should get a successfully completed response if done correctly. If you get a permission type error you likely didnt run it as administrator as explained above.

4) Reboot your PC

5) Install the same version of PostgreSQL as your previous database using these instructions - Hold'Em Manager 2 FAQs - Poker Software :: Reinstall PostgreSQL 8.4 while preserving database