hud and last session showing NO DATA after last night PS upgrade

[epsylon]

Hi,
after last night update of PS.it software update I'm getting empty hud for myself, and NO DATA under "active session", it stays on yesterday's session and NO track of today's hands!!!


I'v already recreated database it worked for about 20minutes then stopped working!!!!


Please help! Thanks

[udbrky]

This is a bug in the PokerStars hand history format. We have made them aware of the issue and they are working on a fix which will be available in the next PokerStars software update.

Unfortunately their next update is not planned for another 2 or 3 weeks so we are working on a beta patch to our software to try and address the issue until they update the poker client. These changes should be available in the next gold beta release. While we do not have an exact date for the release, you will receive a prompt to update once available as long as you have enabled the Settings > General > [x] Prompt for Beta Updates.

[epsylon]

Thanks,
Last night I manually reversed to previous version of PS and it's working again...
Will leave old version until they get it to work!

[DanyXP]

Same problem here with .IT version of the software, the hud seems to appear but infos are not updated.
Where did you find the previous version of the PS software?

[fozzy71]

Same problem here with .IT version of the software, the hud seems to appear but infos are not updated.
Where did you find the previous version of the PS software?

I don't recall the exact paths but there should be a folder for it in the stars client folder that you can copy out and paste into the main folder, if it is there. Not all users/clients may have this folder.

Our beta update will likely be released later today.

[DanyXP]

Ok thanks, i will wait for your beta update later today.

[chillarn7]

Wow this is so annoying. Can someone please help with how I install the old version on .fr again? Can't get it to work.

[udbrky]

Please update to this version
http://www.holdemmanager.com/Downloa...AutoUpdate.exe

[chillarn7]

Please update to this version
http://www.holdemmanager.com/Downloa...AutoUpdate.exe

Thanks buddy!

[udbrky]

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.