PopUp Designer - Heatmaps for non-existing / disabled NC notes
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  1. #1
    Senior Member BubbleBoy's Avatar
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    Oct 2008
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    260

    Default PopUp Designer - Heatmaps for non-existing / disabled NC notes

    Bug: an existing heatmap is not displayed in popup designer

    Error happens when

    1) I have a popup with a stat with an active Heatmap
    2) I delete or disable the Note that produced the heatmap

    I now can't see the Note in the Heatmap selector dropdown menu, it appears as if there is none.
    The orange heatmap-overlay is still there though and opens up empty in the popup.
    There is no way to remove this Heatmap without going to the .pop manually.

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
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    20,844

    Default

    Please zip and email the .pop file to us.

    Please create a support ticket via the 'Contact Support' link here - https://support.holdemmanager.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.
    Regards udbrky (Chris)

  3. #3
    Senior Member BubbleBoy's Avatar
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    Oct 2008
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    260

    Default

    The .pop file just lists the heatmap as it should, there is no problem there, you won't see anything wrong if I upload it. The problem is the heatmap is not shown in the popup designer dropdown menu for heatmaps once the heatmap is undefined/inactive in NC.

    In fact nothing is shown there, it's bugging out the popup designer.

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