We are pleased to announce that HM2 customers now have the option of a personal one hour consultation with one of our tech support experts. You select a time slot that is convenient. An HM2 representative will get in contact at the designated time and, with your permission, they will connect directly into your computer.
Premium Support is $60 for the hour. We still offer free email support with turnaround times generally less than 24 hours. The Premium Support consultations have been made available to service HM2 customers that require:
- Quick turnaround on advanced HUD and filter customization.
- Private training on best practices and techniques on effective use of HM2's HUD an post game analysis tools/features.
- *Trouble-shooting services.
To get started, first choose a time slot for either 1 on 1 configuration or troubleshooting that is suitable to your schedule.
Good luck at the tables!
The HM2 Team
* If our trouble shooting determines the cause was caused by an issue we have yet to resolve, your payment for Premium Support will be refunded.