HM2 does not start

[tebos]

Hello,

when i try to start Holdem Manager i get this error:

20:55:58.176 [Main:1 - App.OnStartup] [[HighPriority] ] Failed to load type for module ConfigurationModule. Error was: An exception occurred while initializing module 'ConfigurationModule'.
- The exception message was: Culture is not supported.
Parameter name: culture
3072 (0x0c00) is an invalid culture identifier.
- The Assembly that the module was trying to be loaded from was:HoldemManager.Modules.Services.Configuration, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
Check the InnerException property of the exception for more information. If the exception occurred while creating an object in a DI container, you can exception.GetRootException() to help locate the root cause of the problem.
.
20:55:58.176 [Main:1 - App.OnStartup] [[General] ] Thread=
20:55:58.178 [Main:1 - App.OnStartup] [[HighPriority] ] at Microsoft.Practices.Composite.Modularity.ModuleMan ager.HandleModuleTypeLoadingError(ModuleInfo moduleInfo, Exception exception)
at Microsoft.Practices.Composite.Modularity.ModuleMan ager.IModuleTypeLoader_LoadModuleCompleted(Object sender, LoadModuleCompletedEventArgs e)
at Microsoft.Practices.Composite.Modularity.FileModul eTypeLoader.RaiseLoadModuleCompleted(LoadModuleCom pletedEventArgs e)
at Microsoft.Practices.Composite.Modularity.FileModul eTypeLoader.LoadModuleType(ModuleInfo moduleInfo)
at Microsoft.Practices.Composite.Modularity.ModuleMan ager.LoadModuleTypes(IEnumerable`1 moduleInfos)
at Microsoft.Practices.Composite.Modularity.ModuleMan ager.LoadModulesWhenAvailable()
at HoldemManager.Bootstrapper.InitializeModules()
at Microsoft.Practices.Composite.UnityExtensions.Unit yBootstrapper.Run(Boolean runWithDefaultConfiguration)
at HoldemManager.App.OnStartup(StartupEventArgs e)
20:55:58.178 [Main:1 - App.OnStartup] [[HighPriority] ] InnerException:
20:55:58.178 [Main:1 - App.OnStartup] [[HighPriority] ] An exception occurred while initializing module 'ConfigurationModule'.
- The exception message was: Culture is not supported.
Parameter name: culture
3072 (0x0c00) is an invalid culture identifier.
- The Assembly that the module was trying to be loaded from was:HoldemManager.Modules.Services.Configuration, Version=1.0.0.0, Culture=neutral, PublicKeyToken=null
Check the InnerException property of the exception for more information. If the exception occurred while creating an object in a DI container, you can exception.GetRootException() to help locate the root cause of the problem.

20:55:58.178 [Main:1 - App.OnStartup] [[General] ] Thread=
20:55:58.178 [Main:1 - App.OnStartup] [[HighPriority] ] at Microsoft.Practices.Composite.Modularity.ModuleIni tializer.HandleModuleInitializationError(ModuleInf o moduleInfo, String assemblyName, Exception exception)
at Microsoft.Practices.Composite.Modularity.ModuleIni tializer.Initialize(ModuleInfo moduleInfo)
at Microsoft.Practices.Composite.Modularity.ModuleMan ager.LoadModulesThatAreReadyForLoad()
at Microsoft.Practices.Composite.Modularity.FileModul eTypeLoader.RaiseLoadModuleCompleted(LoadModuleCom pletedEventArgs e)
at Microsoft.Practices.Composite.Modularity.FileModul eTypeLoader.LoadModuleType(ModuleInfo moduleInfo)
20:55:58.178 [Main:1 - App.OnStartup] [[HighPriority] ] InnerException:
20:55:58.178 [Main:1 - App.OnStartup] [[HighPriority] ] Culture is not supported.
Parameter name: culture
3072 (0x0c00) is an invalid culture identifier.
20:55:58.178 [Main:1 - App.OnStartup] [[General] ] Thread=
20:55:58.179 [Main:1 - App.OnStartup] [[HighPriority] ] at System.Globalization.CultureInfo.InitializeFromCul tureId(Int32 culture, Boolean useUserOverride)
at HoldemManager.Modules.Services.Configuration.Confi gurationService.get_CurrentCulture()
at HoldemManager.Modules.Services.Configuration.Confi gurationService..ctor(IUnityContainer container, IEventAggregator aggregator, Boolean showWizard)
at HoldemManager.Modules.Services.Configuration.Confi gurationServiceModule.RegisterViewsAndServices()
at HoldemManager.Modules.Services.Configuration.Confi gurationServiceModule.Initialize()
at Microsoft.Practices.Composite.Modularity.ModuleIni tializer.Initialize(ModuleInfo moduleInfo)


I tried to uninstall with Revo Uninstaller and reinstall again, but I still get the same error.

Last time I used Holdem Manager 2 on this computer, everything was fine. But this was several months ago and since then I upgraded my operating system to Windows 10. Could this be the problem?

[udbrky]

This could be caused by cultural conflicts in the software. You will just need to reset the culture info.

1) Please open Windows control panel.
2) Open Region-Language
3) Change your region to English (United States)
4) Change your location to United States

Afterwards, you can set it back to your standard setting.

[tebos]

This could be caused by cultural conflicts in the software. You will just need to reset the culture info.

1) Please open Windows control panel.
2) Open Region-Language
3) Change your region to English (United States)
4) Change your location to United States

Afterwards, you can set it back to your standard setting.

After following your instructions, everything works fine again. Thank you very much!

[udbrky]

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.