I cant get TN2 too start
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  1. #1
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    Default I cant get TN2 too start

    I cant get TN2 too start while poker stars is running
    juj.JPG

    All I want to use tm2 for is the time bank feature can you use that on this theme thanks?
    j.JPG

  2. #2
    You're out! udbrky's Avatar
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    It sounds like your copy has become corrupt somehow. Microsoft has a tool for cleaning up problem installations. Please visit:

    Windows Installer CleanUp Utility Download

    Click one of the "Softpedia Mirror" links on the left and download the Windows Install Cleanup Utility. Make sure TableNinja is closed and use the utility to remove it. Then Please update to this version
    http://www.holdemmanager.com/Downloa...AutoUpdate.exe

    Let me know if your still having trouble after.
    Regards udbrky (Chris)

  3. #3
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    Quote Originally Posted by udbrky View Post
    It sounds like your copy has become corrupt somehow. Microsoft has a tool for cleaning up problem installations. Please visit:

    Windows Installer CleanUp Utility Download

    Click one of the "Softpedia Mirror" links on the left and download the Windows Install Cleanup Utility. Make sure TableNinja is closed and use the utility to remove it. Then Please update to this version
    http://www.holdemmanager.com/Downloa...AutoUpdate.exe

    Let me know if your still having trouble after.
    I have removed tn2 but that download link you gave me for some reasons is going to take 4 hours to download. why cant i use this link TableNinja 2 - Multi Table & Hot Key Poker Software

  4. #4
    Administrator Ninja Support's Avatar
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    Hi,

    I see you are using a supported theme in PS but however if you at some stage change to a non supported theme the crash will occur .

    If you haven't changed to a non supported theme then please do the following

    - Uninstall TN2 from Control panel
    - Then go to C:\Program Files (x86) and delete the following folder (if exists) PASG
    - Navigate to C:\Users\yourname\AppData\Roaming\tableninjav2 and move the following file to your desktop: Keys_user.txt (or it might just be called Keys_user)
    - Once that is done go back a step and remove the Tableninja2 folder
    - Now reinstall http://www.holdemmanager.com/downloa...a_V2_Setup.exe

    After reinstalling you can then go to the setup tab and enable I want beta updates then restart TN2 so it updates you to the most recent beta version.

  5. #5
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    Quote Originally Posted by Ninja Support View Post
    Hi,

    I see you are using a supported theme in PS but however if you at some stage change to a non supported theme the crash will occur .

    If you haven't changed to a non supported theme then please do the following

    - Uninstall TN2 from Control panel
    - Then go to C:\Program Files (x86) and delete the following folder (if exists) PASG
    - Navigate to C:\Users\yourname\AppData\Roaming\tableninjav2 and move the following file to your desktop: Keys_user.txt (or it might just be called Keys_user)
    - Once that is done go back a step and remove the Tableninja2 folder
    - Now reinstall http://www.holdemmanager.com/downloa...a_V2_Setup.exe

    After reinstalling you can then go to the setup tab and enable I want beta updates then restart TN2 so it updates you to the most recent beta version.
    I followed your instruction still the same soon as poker stars table started
    rrrrr.JPG

    So you cant use that theme am using?
    Last edited by gibbo; 12-16-2015 at 06:05 AM.

  6. #6
    Administrator Ninja Support's Avatar
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    Hi,

    What theme are you using? Please email support to arrange a team viewer session

  7. #7
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    Quote Originally Posted by Ninja Support View Post
    Hi,

    What theme are you using? Please email support to arrange a team viewer session
    Slick. I used it on TN1

  8. #8
    Administrator Ninja Support's Avatar
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    Hi,

    Unfortunately this theme is not supported in TN2, We currently support the following themes on Pokerstars: Classic, Nova, Hypersimple, Black and Tiltbuster No-images and Tiltbuster Table Ninja, If you use PS7 we also support the Mercury theme

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