Hello. I'm using the free Notecaddy integrated in HEM2 small-stakes version (version 2.0.0.8403) and I play on Ongame network (mostly, not on Pokerstars though, so it can't be that I think?)
For some reason I no longer get notecaddy sparks to show up when hovering the note icon on the HUD. I do have the Notecaddy enabled from HUD settings and the Notecaddy report window shows up just fine but the sparks aren't visible no matter what I try. This has started pretty recently but I can't exactly pinpoint when.
I've tried to reset Notecaddy to factory settings per the instructions on the wiki but for no avail. During this I also noticed that I don't have all the files mentioned in the wiki that you are supposed to delete, including:
caddylayout.xml
notedefinitionslayout.xml
colorDefinitionsLayout.xml
They do not seem to get generated even though I've restarted HM2 after flicking Notecaddy on and off multiple times.
Also, NoteCaddyNotes directory is completely empty. I've also deleted NoteCaddyDefinitions but that didn't help either.
I'm at a total loss here, any help would be hugely appreciated. Also, I apologize for a possible accidental duplicate thread.
[Edit] I created a new Cloud database and after restarting HEM2 generated over 48k notes. Despite this there was no change to my situation.