missing notes in Player NOte History
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  1. #1
    Senior Member
    Join Date
    Nov 2014
    Posts
    218

    Default missing notes in Player NOte History

    so i made some steps:
    1. open Player Note History for player "Z"
    2. see note "xyz1" and "xyz2"
    3. edited "xyz1" and did:
    file->restart notes,
    made notes from 0.
    4. open Player Note History for player "Z"
    5. notes for "xyz1" is missing from the list, so i:
    edited "xyz2" and did:
    file->restart notes,
    made notes from 0.
    6. open Player Note History for player "Z"
    notes for "xyz1" and "xyz2" is missing from the list...
    7. shutdown HM2, opened it again - the same thing.

    Could you fix that? Thanks

  2. #2
    NoteCaddy sreticentv's Avatar
    Join Date
    Dec 2009
    Location
    No direction but to trust the final destination
    Posts
    6,481

    Default

    Please update to the latest beta version - http://www.holdemmanager.com/downloa...ger_2_Beta.exe

    After downloading, right-click the file, go to properties and click unblock. Then, right click the file and run as administrator to complete the reinstall.

    If you continue to have problems:

    Please try a clean install of HM2. This will preserve your database and backup your HUD and settings.

    Step 1 – Restore Default Settings:
    First try restoring your default settings, often some settings files can become corrupt and cause these issues:
    http://hm2faq.holdemmanager.com/ques...fault+settings

    Step 2 – Uninstall and reinstall HM2 with Revo uninstaller:
    Other times critical system files may not have been installed on previous updates and it can also cause these types of errors or in some cases antiviruses may have removed files that it mistook for unsafe. Doing a revo uninstall also removes old registry file information which might have become corrupt. You can download the free version here: http://www.revouninstaller.com/revo_..._download.html and there is a useful tutorial how to use it here:
    http://www.guidingtech.com/457/revo-uninstaller/

    Uninstall Holdem Manager 2 via Revo unistaller and then reinstall this version:
    http://www.holdemmanager.com/downloa...er_2_Setup.exe

    Please add this file to your firewall and antivirus exceptions and run it as Administrator.

    Step 3 – Follow the steps in this FAQ:
    http://hm2faq.holdemmanager.com/ques...olders+HM2+use

    Step 4: If the default settings work, please use the FAQ in step 1 to restore your settings and test them.
    NoteCaddy Manual | Coaching Packs | Blog
    NoteCaddy experts: a.k.aAlso, Catalyst_Kh, Derders, karstenkloss, scoobediah (NoteCaddy Edge)

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