Potscrape not working after pokerstars uodate today. - Page 3
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  1. #21
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    Quote Originally Posted by Ninja Support View Post
    Hi,

    I will speak with the developers on this and see if i can get an update on when to expect the release, I understand you are frustrated but for now can you avoid using Classic theme and use one of the other themes. I will have an update on this for you tomorrow as they are not around right now.
    Any news on this?

  2. #22
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    Quote Originally Posted by monkeymonkey View Post
    Any news on this?
    Quote Originally Posted by monkeymonkey View Post
    Any news on this?
    No worries, it's just a quick fix. Mod will have an update for us tomorrow (which was 9 days ago).

    Stellar service! Over a month and counting

  3. #23
    Administrator Ninja Support's Avatar
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    The position of the Pot on Classic theme overlaps with the chips. That makes it very hard to reliably find the Pot rectangle across all table sizes. I have spoken to the developers, and they hope to have a fix this week.

  4. #24
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    Will the new release fix the issue on pokerstars.it too?

  5. #25
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    Hi,

    Yes it will work on all PS clients

  6. #26
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    Two months later - nothing

    I don't know how to make it any clearer that the service that you're providing for this product is a complete joke. This thread should be an embarrassment for the Table ninja team.

    Good thing you don't have any real competition huh

    edit - I apologize for being curt, but man.
    Last edited by devon06atX; 12-14-2015 at 09:18 PM.

  7. #27
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    Hi,

    We have released a beta version that fixes this issue but please note that it will still occur at times but not as much as before the developers are still working on this.

  8. #28
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    how to use the beta version,doesn't show in the setup menu?

  9. #29
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    Quote Originally Posted by tableninjauser View Post
    how to use the beta version,doesn't show in the setup menu?
    In the setup tab - under general - enable 'I want beta updates'. Then close/open the program and it should download.

    I wouldn't bother, I tried and the problem happened literally within the first 15 hands I played.

  10. #30
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    the option "i want beta updates" is checked but i am still running in version 2.6.27.0

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