window alert

[decostrong]

hello
when i open HM2, this window pops up :
"you have featured logging enabled.Please disable feature logging from the settings unless you are tracking an issue for HM2 support" but i've not found a thing to disabled in settings tab.
HM2 seems to work correctly despite this.
can someone help me ?
thank you.

[fozzy71]

Disable everything except [x] General in the Settings > Feature Logging menu - http://hm2faq.holdemmanager.com/ques...eature+Logging

[decostrong]

thank you for your answer
i have not "general" in my feature logging menu.
i disabled all others and it's ok now...
thank you again.

[fozzy71]

thank you for your answer
i have not "general" in my feature logging menu.
i disabled all others and it's ok now...
thank you again.

Then you must not be using the latest build. Please update to the latest version - http://www.holdemmanager.com/downloa...r_2_Update.exe

[haMMergdv]

I have this problem also: every time I start HM2 the feature logging window pops up.
There are no "General" in the settings - Feature logging. Everything is unchecked. Checking/unchecking - nothing helps.
Version 8385.

[udbrky]

There no longer is a General.

Click Clear, then click ok. There must be one still checked.

[haMMergdv]

https://gyazo.com/a1a35671faf478dc6038c863405a460a
Nope.
Nothing checked.

[udbrky]

What about the 2 or 3 below?

[haMMergdv]

It's just one, unchecked.
https://gyazo.com/5b06ff61c1d78d4c7b1cefdeb68865ee

[udbrky]

Try re-setting the settings.

1) Start HM2 and Export any custom HUD configs - Hold'Em Manager 2 FAQs - Poker Software :: Backup and Reset HUD to Default HUD to troubleshoot HUD or Crashing Issues

2) Close HM2.

3) Please create a backup of your settings and reset your settings as explained here - Hold'Em Manager 2 FAQs - Poker Software :: Create a Backup and restore default settings

4) Restart HM2

5) Manually reset your Site Setup > Seating Preferences > for your site/seats and double check your auto import and archive folders.

Try to reproduce the problem using the default HUD/settings. If it works properly you can try importing your customized HUD again that you exported in step 2 above. If the problem returns after importing your HUD you know it is a problem with your HUD Config and you will need to recreate it from scratch or import an older backup of the HUD.

If that solves your problems please email us the files you backed up in step 1 of this email by following step 2 in this FAQ - Hold'Em Manager 2 FAQs - Poker Software :: Create a Backup and restore default settings

If that did not solve your problems you can restore all of your original settings using the Utilities menu as explained in step 3 of the above FAQ.