Please answer Loki's questions. If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - Hold'Em Manager 2 FAQs - Poker Software :: How Do I Send a Log File to Holdem Manager Support?
Please zip and email the requested files via the 'Contact Support' link here - https://support.holdemmanager.com/ - and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.
There's also the link to the last version in the 1st post.
Regards udbrky (Chris)
Hi all,
HM2 beta was updated to build 8401. This includes fixes for Zoom HUD when playing on Zoom and non-Zoom Tables at the same time and minor Leakbuster update.
Did you test it?
- Hud won't show ANY stats whatsoever.
- Also, on HM2 the "Hero" is grayed out, meaning I can't change the designated player.
- Finally, it lags real, real bad.
Latest version I used: 8385 with semi functional HUD (not displaying players with special chars or spaces)
Please rollback for now, latest beta has been removed from autoupdate while we investigate the issue.
You can rollback to previous official build that is linked in first post, or previous beta build 8397.