Table scanner causes HEM2 to crash after a little while.
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  1. #1
    Junior Member
    Join Date
    Jul 2010
    Posts
    2

    Default Table scanner causes HEM2 to crash after a little while.

    Hi.

    My HEM2 runs without any problems until I start table scanner. Whenever I've used table scanner, the program will crash after a little while. (It differs how long time goes, but almost always within a few minutes.

    Any advice?

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'HMApps' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu

    Please reproduce the problem and attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    With all the above information we should be able to narrow down what is causing the issue, if all the information is not included we will need to email you again to request it.

    Please zip and email the requested files to hm2support@holdemmanager.com and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

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