Hi,
I have seen that HM2 is not able to import buyin information of MTTs on FullTilt for me. Also,whenever I cash it does not show that information as well. Is it a known issue or is something wrong in my set up.
Hi,
I have seen that HM2 is not able to import buyin information of MTTs on FullTilt for me. Also,whenever I cash it does not show that information as well. Is it a known issue or is something wrong in my set up.
If you continue to have problems please zip up and email the problem hand histories with details of the issue you are experiencing or a link to the relevant thread and send it to hm2support@holdemmanager.com
All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth e.g C:\HM2Archive\2009\07\31 or if it was auto-imported with v7283+ it would be in C:\HM2Archive\SiteName\YYYY\MM\DD.
When sending any hand history files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is too big to attach to an email please upload them to a file hosting site like dropbox or filedropper and send us the download link.
Regards udbrky (Chris)