HM2 not importing hands Ipoker

[glennis]

Never had this problem with hm1. If I sit at a table, close it and then open again HUD comes back up, making impossible to see who's sitting or joining. Any way to turn this off?

Thanks

[udbrky]

What is the site and game type? How long are you waiting between closing and opening?

[glennis]

It's Ipoker and NL. I haven't really kept count but it doesn't seem to matter if I open the table instantly after closing or after an hour. HUD seems to come back up on the table for at least as long as the session has been going.

[glennis]

What is the site and game type? How long are you waiting between closing and opening?

Hm, I posted a reply but seems like it didn't show up.

Anyways, site is ipoker and playing NL. It doesn't seem to matter when I open it up again. If I close and instantly open or an hour later the hud still shows up. I'd say for as long the session is being played.

[fozzy71]

I am not sure I understand the problem description. Are you saying that the HUD doesn't show up when you re-join a table you played earlier? Does it if you click stop/start HUD in HM2?

Make sure that the Site Time Adjustment is properly configured such that the Time Stamp in the Reports for the hand matches your local windows clock time - http://hm2faq.holdemmanager.com/ques...ime+Adjustment

Make sure the poker client and hand histories are both in English. If it is not, you need to change it in the Lobby Options or reinstall the software and choose English.

If you continue to have problems:

Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu

Please reproduce the problem and:
- Use the tool in the following link to send a HUD Report - http://hm2faq.holdemmanager.com/ques...Reporting+Tool
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your log.txt file with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

With all the above information we should be able to narrow down what is causing the issue, if all the information is not included we will need to email you again to request it.

Please zip and email the requested files to hm2support@holdemmanager.com and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

[lebreu]

I'm also getting some HUD problems on Ipoker SNG's
I have to manualy use Table finder as HM2 isn't automatacally find them.
Some times the tables start fine but after a while just stop updating and I have to manually stop and restart the HUD to get update stats, other times the HUD doesn't start had I have to use the Table finder.

Maybe this is connected to what glennis posted for NL tables. Or maybe they changed someting in the HH files

[udbrky]

Please update to this version
http://www.holdemmanager.com/Downloa...AutoUpdate.exe

Please follow the steps above in Fozzy's last post.

[glennis]

I'm sorry if I wasn't clear enough. The problem is that if I sit at a table, then close it and open again WITHOUT sitting down the hud still pops back up. I don't want this to happen.

Oh, and sorry for the weird topic. I had a problem with importing hands that I managed to solve but thought I would just change this one instead of creating a new one.

[fozzy71]

The only way to possibly do this would be to uncheck the table name in the Active Session > Open Tables Detected window.