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  1. #1
    HM Q.A & Testing Manager random's Avatar
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    Default 2.0.0.8364 Official Release Thread - Windows 10, FTP and Ipoker Beta support

    This is an official release for 2.0.0.8364.

    You can manually download the build here, if you have any issues you can rollback to previous official release here.

    Windows 10 users:
    Microsoft introduced some bugs with Windows 10 release that they are aware of and are trying to resolve. If you are experiencing any issues inside HM2 with switching between reports and are using one of the following regional settings: Finnish, Norwegian or Serbian, please change the setting to English (US). We are monitoring the issue and will make more changes for proper regional support once Microsoft addresses these issues.
    NoteCaddy users:
    HM2 will automatically create popup backups during Coaching package import. To improve performance, please regularly remove unnecessary popup backups.

    Popup designer FAQ
    Release notes:

    Featured:
    - HM-8714 - HUD - Resolved an issue with Popup error that showed up for some users after upgrading to Windows 10
    - HM-8712 - Full Tilt - Added HUD support for new ring game multi-entry tables
    - HM-8701 - Ipoker Beta - Added HUD support for new Ipoker client
    - HM-8702 - Ipoker Beta - Added handhistory importing for new Ipoker client (We recommend using new database when playing on Ipoker Beta client)

    Sites:
    - HM-8699 - PokerStars Zoom - Resolved an issue with HUD not working for some players
    - HM-8644 - FullTilt Rush - Added HUD support for 6max Rush tournaments (Beta - please leave feedback in release thread)
    - HM-8697 - WPN - Tournament HUD support for new client

    HMApps:
    - NoteCaddy - Automatic HUD import when importing Premum HUDs / Coaching packages
    - SngWiz2 - Resolved 3-way equity bug
    - SngWiz2 - Improved game status updating in hands grid
    - SngWiz2 - Fixed Prev/Next buttons

  2. #2
    Senior Member
    Join Date
    Sep 2008
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    Default

    In this version HM2 crashes when I run create notes on NC add on after 5min to one hour.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: HoldemManager.exe
    Application Version: 2.0.0.8364
    Application Timestamp: 55c507fd
    Fault Module Name: clr.dll
    Fault Module Version: 4.0.30319.34209
    Fault Module Timestamp: 5348a1ef
    Exception Code: c0000005
    Exception Offset: 00000000001ed00c
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 22b5
    Additional Information 2: 22b52aaee2348e71acc24921d2fcb572
    Additional Information 3: eac9
    Additional Information 4: eac9e29d2ee7d0a9013188e29912400f

    Since I notices that it MIGHT be .NET related I uninstalled all .NET and reinstalled with all updates with the microsoft tools but the problem still persists.

    Any ideas?

  3. #3
    Graphics Guru fozzy71's Avatar
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    HM Support
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    28,055

    Default

    Quote Originally Posted by Azalin View Post
    In this version HM2 crashes when I run create notes on NC add on after 5min to one hour.

    Problem signature:
    Problem Event Name: APPCRASH
    Application Name: HoldemManager.exe
    Application Version: 2.0.0.8364
    Application Timestamp: 55c507fd
    Fault Module Name: clr.dll
    Fault Module Version: 4.0.30319.34209
    Fault Module Timestamp: 5348a1ef
    Exception Code: c0000005
    Exception Offset: 00000000001ed00c
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033
    Additional Information 1: 22b5
    Additional Information 2: 22b52aaee2348e71acc24921d2fcb572
    Additional Information 3: eac9
    Additional Information 4: eac9e29d2ee7d0a9013188e29912400f

    Since I notices that it MIGHT be .NET related I uninstalled all .NET and reinstalled with all updates with the microsoft tools but the problem still persists.

    Any ideas?
    Please try a clean install of HM2. This will preserve your database and backup your HUD and settings.

    Step 1 Restore Default Settings:
    First try restoring your default settings, often some settings files can become corrupt and cause these issues:
    http://hm2faq.holdemmanager.com/ques...fault+settings

    Step 2 Uninstall and reinstall HM2 with Revo uninstaller:
    Other times critical system files may not have been installed on previous updates and it can also cause these types of errors or in some cases antiviruses may have removed files that it mistook for unsafe. Doing a revo uninstall also removes old registry file information which might have become corrupt. You can download the free version here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems and there is a useful tutorial how to use it here:
    How To Use Revo Uninstaller To Completely Uninstall Programs

    Uninstall Holdem Manager 2 via Revo unistaller and then reinstall this version:
    http://www.holdemmanager.com/downloa...er_2_Setup.exe

    Please add this file to your firewall and antivirus exceptions and run it as Administrator.

    Step 3 Follow the steps in this FAQ:
    http://hm2faq.holdemmanager.com/ques...olders+HM2+use

    Step 4: If the default settings work, please use the FAQ in step 1 to restore your settings and test them.

    If none of that helps please duplicate the issue and send us log files with a detailed description of what you were doing and what problems you were experiencing:
    - Open Windows Event Viewer's - Windows Logs - Applications.
    - Check for any errors and send the information (Save All Events As...).
    - Please send a log file as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

  4. #4
    HM Q.A & Testing Manager random's Avatar
    Join Date
    Apr 2009
    Posts
    314

    Default

    Beta is now available with a fix for PokerStars Zoom - Non-English tablenames here.

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