wrong tag and speed

[Luckhatter]

When playing 6max ht on PS the tournaments sometimes get wrong tags and speed.
Some sessions they are all tagged right, other sessions they are alle wrong and yet other sessions only some of them are wrong and some are right... it seems rather random. Winning or losing makes no difference
The wrong tag seems to be the same every time it is wrong - SNG short stack (tag) and Turbo (speed), and not 6-person hyper-turbo (tag) and SuperTurbo (speed)
Although it's fairly simple to change it myself, it's rather annoying to have to do so.

[Patvs]

Are you also importing the tournament summaries into HM2? Please view this FAQ to make sure you are setting up HM2 and Stars correctly. - http://hm2faq.holdemmanager.com/ques...ourney Summary

If the summaries are being imported properly and there is still a problem, please send the hand histories and tournament summaries in which this issue occurs and send it to hm2support@holdemmanager.com with a link to this thread./

[Luckhatter]

Yes I am, and it's not all of them, only a few of them that are wrong

[fozzy71]

Yes I am, and it's not all of them, only a few of them that are wrong

If you continue to have problems please zip up and email the problem hand histories with details of the issue you are experiencing or a link to the relevant thread and send it to hm2support@holdemmanager.com

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth e.g C:\HM2Archive\2009\07\31 or if it was auto-imported with v7283+ it would be in C:\HM2Archive\SiteName\YYYY\MM\DD.

When sending any hand history files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is too big to attach to an email please upload them to a file hosting site like dropbox or filedropper and send us the download link.