Zoom HUD PS not showing
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  1. #1
    Member
    Join Date
    Aug 2010
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    30

    Default Zoom HUD PS not showing

    Hi

    It is not working only on Zoom tables. On regular tables is fine. I'm runnning first HM2 and then Stars both as administrator. Hands are importing fine its just HUD is not showing. Ive done some of the stuff you recommend but still not working.

    Is weird because last days it happened the same but after rebooting one or two times it started working but today it just dont work.

    Please I'll appreciate any help to solve this problem.. I play for living so im an outgoing for now =(

    Regards

    Jorge

  2. #2
    You're out! udbrky's Avatar
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    Jul 2008
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    20,898

    Default

    I can't find any log files or HUD reports emailed in.

    Make sure you always start HM2 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM2 before you stars PokerStars again.

    Please check all of the steps on this FAQ - http://hm2faq.holdemmanager.com/ques...rs+Zoom+Tables

    If you continue to have problems please send the requested files/screenshots as instructed at the end of the FAQ in the link above.
    Regards udbrky (Chris)

  3. #3
    Member
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    Aug 2010
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    Thanks:

    I canīt find the HUD report. I says that the last version is 2.0.0.8333 and i have the 2.0.0.8327 but when I go to download i only find the 2.0.0.8327.

    Where can I find the 2.0.0.8333?

    Regards

    Jorge

  4. #4
    Junior Member
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    Apr 2010
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    Quote Originally Posted by udbrky View Post
    I can't find any log files or HUD reports emailed in.

    Make sure you always start HM2 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM2 before you stars PokerStars again.

    Please check all of the steps on this FAQ - http://hm2faq.holdemmanager.com/ques...rs+Zoom+Tables

    If you continue to have problems please send the requested files/screenshots as instructed at the end of the FAQ in the link above.
    I'm having the same problem.
    Hud works fine on regular tables, but doesn't work on zoom tables.
    When I use the table finder, it shows the hud, but only from the last hand.

    I tried all the FAQs and also the priority support, but I couldn't solve it.

    What else could I do?

  5. #5
    HM Support Patvs's Avatar
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    Feb 2009
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    Amsterdam, the Netherlands
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    33,523

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    Quote Originally Posted by Jorge View Post
    Thanks:

    I canīt find the HUD report. I says that the last version is 2.0.0.8333 and i have the 2.0.0.8327 but when I go to download i only find the 2.0.0.8327.

    Where can I find the 2.0.0.8333?

    Regards

    Jorge


    http://forums.holdemmanager.com/hm2-...ml#post2463263
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  6. #6
    HM Support Patvs's Avatar
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    Quote Originally Posted by Fredaooo View Post
    I'm having the same problem.
    Hud works fine on regular tables, but doesn't work on zoom tables.
    When I use the table finder, it shows the hud, but only from the last hand.

    I tried all the FAQs and also the priority support, but I couldn't solve it.

    What else could I do?


    Did you email us your HUD Report file?


    Go over this FAQ again: http://hm2faq.holdemmanager.com/ques...tarsZoomTables

    (only go over step 1, 2 and 3). Do you have the files?:
    C:\Program Files (x86)\Holdem Manager 2\fastfold.dll and
    C:\Program Files (x86)\Holdem Manager 2\stars.dll

    If that doesn't resolve it, read the last part of the FAQ on sending us HUD Report file.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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