why HM2 can't connect to server recently.

[wangsh9]

HM2 cant connect.JPG

as the attached photo showed, HM2 can't connect to server and working unormally, I am using it in china.

[Patvs]

We have shut down our former registration server - http://forums.holdemmanager.com/gene...uncements.html

So long as you have the newest version you will automatically switch to our new licensing system. If you experience license issues, the first thing you need to do is to update to the latest version.

Reinstall HM2 from this file - http://www.holdemmanager.com/downloa...er_2_Setup.exe

After downloading, right-click the file, go to properties and click unblock. Then, right click the file and run as administrator to complete the reinstall.

If you were on the old licensing server, just updating should automatically fix it. If you still experience issues after updating, then you have a separate unrelated licensing issue. You should see this FAQ http://hm2faq.holdemmanager.com/ques...Holdem+Manager for a resolution.

If you continue to have problems we need you to send us the \HM2Logs folder as explained in the last steps under 'Contact Support'.

We have waited almost 2 years to give everyone a chance to update without causing any interruption. But, if you are affected, I do apologize for the inconvenience.