This indicates that something is blocking the connection to our server.
This is most likely either an antivirus or firewall, or a proxy setting. Please see this FAQ to fix AV issues - http://hm2faq.holdemmanager.com/ques...+Problems#7881
Please see this FAQ to alleviate any security bottlenecks - http://hm2faq.holdemmanager.com/ques...olders+HM2+use
Even if you have not changed the Proxy settings, another program may have. Please see this FAQ for more information:
http://hm2faq.holdemmanager.com/ques...+Manager#proxy
If you continue to have trouble, please follow the steps at the end this post to send a log file.
We will need to know your IP address and time zone. You can use www.whatismyip.com to find the IP.
Please send a copy of the following files to support@alxsoftware.com to check them over for errors:
1) Your TNLog and TNConfigAutoLoad files. You will find them in C:\Program Files\TableNinja
2) A screen shot of your desktop with a table and your HUD displayed.
See instructions Browser Automation, Data Extraction and Web Testing | iMacros Software
Please send the screen shot even if you don't have a HUD or custom table theme.
Regards udbrky (Chris)
You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.
Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.
Regards udbrky (Chris)