[Help] problem database doesn't appear in the reports but in the database manager
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  1. #1
    Junior Member
    Join Date
    Feb 2013
    Posts
    2

    Default [Help] problem database doesn't appear in the reports but in the database manager

    Hi
    I have a problem with my database holdem manager 2. I need your help. I will try to explain this in english, english is not easy for me, my language is spanish. I hope you understand.

    my database is not showed in reports area, but is still appear in database sections. This image can help:

    hthhj4.jpg
    http://i60.tinypic.com/hthhj4.jpg
    please click in the image so you can see, i don't know how image-put-here-big(lol,sorry my english)

    i need my databse is showed in the reports area again. It's looks like is still there because in the database section you can see the size of my database (6550 MB you can see).

    The only thing i did is i delet 1 hand that was the only one hand in a single month. That was ugly to see just one hand in one whole month so i deleted, but for my surprise the whole hands doesn't appear now.

    Example, the look was this way (in the area reports):

    january 30k hands
    february 28k hands
    march xxk hans, etc
    april 1 hand -------->>> HERE! the only thing i did was delete manually direct form report area (select hand and delet hand) that only one hand and suddenly the whooole hands was disappear/deleted!!! what the hell happened!? )

    That's my problem. I don't understand what's happen. I need my database back. It shows 6550 MB in the database manager section but no hands in the reports section

    Please help.

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please try to vacuum/analyze and reindex your database - http://hm2faq.holdemmanager.com/ques...29#maintenance

    If you continue to have problems, try the following:

    Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB - http://hm2faq.holdemmanager.com/ques...y+played+hands

    If the new database seems to work properly, it sounds like your database might be corrupt. Please continue to use the new database and import the rest of your hands using the steps above.

    If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    Please email to support@holdemmanager.com with a link to this thread.
    Regards udbrky (Chris)

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