Missing images of badges
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  1. #1
    Member
    Join Date
    Mar 2011
    Posts
    65

    Default Missing images of badges

    Hello,

    When opening NoteCaddy I get a message "Some of your color definitions have badges that use images that have been moved or deleted. The names of the color definitions are ..." and there is a large list with color definitions like for example: 3BP-1&DONE-IP(CalledOnFlop)-Ace. I have not created my own definitions. I am using the Coaching packs "EDGE" and "PROTOOLS". Where can I find the images and in which folder should I copy them?
    Thanks for your help

  2. #2
    Moderator NotecaddyEdge's Avatar
    Join Date
    May 2012
    Location
    Florida, USA
    Posts
    1,466

    Default

    Hi Jadupsky,

    This happens for a couple of different reasons:

    1) You copied the colordefinitions.xml from a different computer, but your username is different on both PCs, so the path which your colordefinitions.xml is looking for the badge images is not correct. This can be solved by editing your colordefinitions.xml file and using find and replace to change your PC username.

    2) Your badge image files weren't transferred over when you transferred your settings. To solve this you can use NoteCaddy / Tools / Download latest NoteCaddy coaching pack files, and open the .zip files, find the .png files and place them in this directory:
    C:/Users/"your pc name"/AppData/Roaming/HoldemManager/NoteCaddyBadges (if the folder does not exist you want to create it, but make the folder exactly like this "NoteCaddyBadges").

    Another way to resolve it is to install your packages fresh. To do this, get your packages sent to your email by
    1) clicking NoteCaddy / Help / Download latest NoteCaddy Coaching Pack Files.
    2) In NoteCaddy make inactive and delete your color definitions.
    3) Import one .zip file at a time into NoteCaddy / Tools / Import Coaching Packages.
    4) Reset and reprocess your notes. http://wiki.assaultware.com/How-to-r...ddy-notes.ashx

    Please let us know if you still have troubles with it

  3. #3
    Member
    Join Date
    Mar 2011
    Posts
    65

    Default

    Ok, thanks a lot. Solution 2) worked; created the folder and pasted the .png

  4. #4
    Junior Member
    Join Date
    Mar 2015
    Posts
    23

    Default

    I do not recive the latest NoteCaddy coaching pack files to my URL......

  5. #5
    Moderator NotecaddyEdge's Avatar
    Join Date
    May 2012
    Location
    Florida, USA
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    1,466

    Default

    Quote Originally Posted by Simava88 View Post
    I do not recive the latest NoteCaddy coaching pack files to my URL......
    Are you sure you checked the same the email that you purchased the package with? And did you check your spam/junk folder?

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