HM2 told me that the test is completed whereas i have buy it there is 5 years ago

[rugbyplayer]

Hello,

I have a problem with my HM2, when I start it, it displays a message "thank you for trying HM2", but i bought the soft there is 5 years (I don't remember exactly).

What is the problem?

Thank you.

[udbrky]

We have shut down our former registration server - http://forums.holdemmanager.com/gene...uncements.html

So long as you have the newest version you will automatically switch to our new licensing system. If you experience license issues, the first thing you need to do is to update to the latest version.

Reinstall HM2 from this file - http://www.holdemmanager.com/downloa...er_2_Setup.exe

After downloading, right-click the file, go to properties and click unblock. Then, right click the file and run as administrator to complete the reinstall.

If you were on the old licensing server, just updating should automatically fix it. If you still experience issues after updating, then you have a separate unrelated licensing issue. You should see this FAQ http://hm2faq.holdemmanager.com/ques...Holdem+Manager for a resolution.

If you continue to have problems we need you to send us the \HM2Logs folder as explained in the last steps under 'Contact Support'.

We have waited almost 2 years to give everyone a chance to update without causing any interruption. But, if you are affected, I do apologize for the inconvenience.

[rugbyplayer]

Ok thank you, i will try to do what you say.

In fact, I never made the upgrade because, I had trouble with postgres if i did the upgrade.

I will try and i come back to inform you.

[rugbyplayer]

I did what you say, and now it works.

Thank you for your fast answer!

[Patvs]

Thanks for letting us know this solved your issue.