HUD disappears/flickrs at Pacific/888

[Guenni]

Hey,
started playing on 888 recently and have a sth strange happening every session.
From time to time the HUD disappears on single tables (got HUD on all other tables) and it looks like its behind the table but I cannot see it.
Already tried "Force HUD on top of tables" but still happening :|
Any idea what I can change to fix it?

[udbrky]

There are some steps that usually fix this.

If you're seeing this issue in most cases its a graphics card issue

1 - Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).
2 - Update your graphics drivers - http://faq.holdemmanager.com/questio...hicsCardDriver
3 - Enable desktop composition - Enable or Disable Desktop Composition ~ Windows 7 Support

The following solutions have also proved to be helpful in resolving this although these are usually isolated issues
1 - Set desktop to an aero theme:
- W7 - How To Enable Window Transparency (Aero) On Windows 7 - Windows - Windows 7
- W8 - How To Enable Aero Glass-Style Transparency in Windows 8
2 - Update Logitech Setpoint - Logitech Support + Downloads

[udbrky]

Sometimes the .net framework installation can become corrupt. This can cause several problems including freezes on startup, registration issues, crashes and more. The following FAQ walks you through safely uninstalling .net framework and reinstalling it again - http://hm2faq.holdemmanager.com/ques...p+Instructions

If that fails, reset the HUD.

1) Start HM2 and Export any custom HUD configs - http://hm2faq.holdemmanager.com/ques...rashing+Issues

2) Close HM2.

3) Please create a backup of your settings and reset your settings as explained here - http://hm2faq.holdemmanager.com/ques...fault+settings

4) Restart HM2

5) Manually reset your Site Setup > Seating Preferences > for your site/seats and double check your auto import and archive folders.

Try to reproduce the problem using the default HUD/settings. If it works properly you can try importing your customized HUD again that you exported in step 2 above. If the problem returns after importing your HUD you know it is a problem with your HUD Config and you will need to recreate it from scratch or import an older backup of the HUD.

If that solves your problems please email us the files you backed up in step 1 of this email by following step 2 in this FAQ - http://hm2faq.holdemmanager.com/ques...fault+settings

If that did not solve your problems you can restore all of your original settings using the Utilities menu as explained in step 3 of the above FAQ.