HM2 not displaying a hand

[BubbleBoy]

3min video showing the bug




Has me worried that all my stats are wrong if randomly hands aren't displayed!

Thanks.

[udbrky]

Please show in the 888 player name, not alias.

Please try to vacuum/analyze and reindex your database - http://hm2faq.holdemmanager.com/ques...29#maintenance

If you continue to have problems, try the following:

Try creating a new DataBase and import a small portion of your \HM2Archive so you can see if the problem exists in the new DB - http://hm2faq.holdemmanager.com/ques...y+played+hands

If the new database seems to work properly, it sounds like your database might be corrupt. Please continue to use the new database and import the rest of your hands using the steps above.

If it continues, we will need to see these hands.

All original hands that are auto-imported get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere. The archive should be organized by \Month\DayOfMonth (example: D:\HM2Archive\2009\07\31) or if it was auto-imported with v7283+ it would be in \HM2Archive\SiteName\YYYY\MM\DD.

When sending any hand history files please zip them (right-click > send to > compressed folder) before attaching them to an email. If the attachment is too big to attach to an email please upload them to a file hosting site like dropbox or filedropper and send us the download link.

[BubbleBoy]

I did full vacuum+analyse with no success.

I made a new DB and the hand works.

[BubbleBoy]

Any way to fix the old DB? I have hands pre 2012 in there, like a lot of stuff, it's not even 25% in the archive. I'd have to pull up some old hard drives to get all those hands.

[BubbleBoy]

Switching databases resets the list of recent players, annoying side effect

[udbrky]

Unfortunately, it sounds like the database has become corrupted and hands will need to be imported from archives.

The name list reset issue has been documented in detail and provided to the developers to resolve.

The assigned internal ticket # on this issue is HM-6547

I have added your email address to the ticket so we can notify you once we have fixed it.

[BubbleBoy]

Can I export hands from the corrupted database to reimport, or might it export broken hands? I think there can't be any issues, right?

[udbrky]

If they export, they should import. I've never tried it with a corrupted database.