We have seen reports of problems with the party poker client crashing reported on other forums and some players feel it could be related to HM2/PT4. Others have said the party client crashes regardless of whether HM2 is running or not. We have written up an internal ticket [HM-8614] for tracking this issue and user's feedback.
We would like to get some clarification on this problem and try to determine for sure if it has anything to do with HM2.
What we need if you have been having problems with the Party Client crashing and don't play Fast Forward tables:
1) Close HM2 and PartyPoker client and install the latest beta 8305 HM2 client if you are not using the latest beta, or you deleted the PartyCommunicator.hm2 file after installing the most recent beta, so that .hm2 file can be reinstalled.
- Please update to the latest beta version - http://www.holdemmanager.com/Downloa...AutoUpdate.exe
- After downloading, right-click the file, go to properties and click unblock. Then, right click the file and run as administrator to complete the reinstall.
2) Open this file in appdata with notepad:
Code:
AppData\Roaming\HoldemManager\Config\FastPokerConfig.xml
If you can't see it, turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questio...es+in+Windows+
3) Set PartyPoker to false like this and save the file.
Code:
<?xml version="1.0" encoding="utf-8" ?>
<FastPokerConfig>
<Site Name="Pokerstars" Enabled="true"/>
<Site Name="FullTilt" Enabled="true"/>
<Site Name="PartyPoker" Enabled="false"/>
<Site Name="IPoker" Enabled="true"/>
</FastPokerConfig>
4) Start HM2 and PartyPoker again and see if it helps
If the Party Client crashes:
- Please screen grab the error and copy any details from the error report window to your clipboard if possible and paste them into a text file.
- Open Windows Event Viewer's - Windows Logs - Applications. Check for any errors and send the information (Save All Events As...).
- Please send a log file as well - http://hm2faq.holdemmanager.com/ques...ger+Support%3F
Email these files to hm2support@holdemmanager.com with a link to this thread and your forum name.