HM-8614: PartyCommunicator.hm2 causing party poker client to crash - Feedback thread

[fozzy71]

No crashes here either after changing the setting.

Is it still necessary to play a test session with the old setting to see if it crashes or have you figured out the cause?

As it normally takes 1-2 hours for the crash to happen and I don't want to risk it playing my normal stakes (so i'd have to play lower just to test this), I'd rather not test it but can do if you feel it would really help you.

I will check with the developers when they are around and let you know if they still need that.

[fozzy71]

No crashes here either after changing the setting.

Is it still necessary to play a test session with the old setting to see if it crashes or have you figured out the cause?

As it normally takes 1-2 hours for the crash to happen and I don't want to risk it playing my normal stakes (so i'd have to play lower just to test this), I'd rather not test it but can do if you feel it would really help you.

If you or anyone else that had the problem could test with it enabled that would be great as the latest HM2 version has a possible fix included.

[Hangman1604]

I've changed the setting (PokerCommunicator, FastPokerConfig) and still having crashes. I dont already know what to do. I have the latest HM2 upgrade. 2.0.0.8327

[udbrky]

Please try a clean install of HM2. This will preserve your database and backup your HUD and settings.

Step 1 – Restore Default Settings:
First try restoring your default settings, often some settings files can become corrupt and cause these issues:
http://hm2faq.holdemmanager.com/ques...fault+settings

Step 2 – Uninstall and reinstall HM2 with Revo uninstaller:
Other times critical system files may not have been installed on previous updates and it can also cause these types of errors or in some cases antiviruses may have removed files that it mistook for unsafe. Doing a revo uninstall also removes old registry file information which might have become corrupt. You can download the free version here: Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems and there is a useful tutorial how to use it here:
How To Use Revo Uninstaller To Completely Uninstall Programs

Uninstall Holdem Manager 2 via Revo unistaller and then reinstall this version:
http://www.holdemmanager.com/downloa...er_2_Setup.exe

Please add this file to your firewall and antivirus exceptions and run it as Administrator.

Step 3 – Follow the steps in this FAQ:
http://hm2faq.holdemmanager.com/ques...olders+HM2+use

Step 4: If the default settings work, please use the FAQ in step 1 to restore your settings and test them.

If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -
http://hm2faq.holdemmanager.com/ques...ger+Support%3F

Please email the files to support@holdemmanager.com with a link to your post.

[GeneralK]

del.