TN2 betting problems since the update to stars.eu
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  1. #1
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    Default TN2 betting problems since the update to stars.eu

    So when the action gets to me the raise bet size is always the min bet, minraise or the min 3bet, so basically the default betting isn't working, not sure about the rest of the features tbh, but this is a big issue and don't see other people with the same problem..?
    Last edited by galatrixo; 02-04-2015 at 05:22 AM.

  2. #2
    Administrator Ninja Support's Avatar
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    Default

    Hi,

    In this instance we would need the log file Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button Then send a copy of that ZIP file to support@tableninjacom to check it over for errors
    Also please send a screenshot of your desktop with a table and your HUD displayed See instructions http:graphicssoftaboutcomcsgeneralhtwinscreenshoth tm Please send the screenshot even if you don't have a HUD or custom table theme

    Please also briefly describe what is happening in the email or link to this forum post so that our tech support team have a background of the issue. Also please let us know what site this is occurring on.

  3. #3
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    Default

    Quote Originally Posted by Ninja Support View Post
    Hi,

    In this instance we would need the log file Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button Then send a copy of that ZIP file to support@tableninjacom to check it over for errors
    Also please send a screenshot of your desktop with a table and your HUD displayed See instructions http:graphicssoftaboutcomcsgeneralhtwinscreenshoth tm Please send the screenshot even if you don't have a HUD or custom table theme

    Please also briefly describe what is happening in the email or link to this forum post so that our tech support team have a background of the issue. Also please let us know what site this is occurring on.
    I opened up a playmoney table to try it out again and tried changing the table theme and it worked. So basically you have some type of problem with the hyper-simple theme. Not sure what it is but i'll send the logs with the hyper simple theme from a playmoney table.

  4. #4
    Administrator Ninja Support's Avatar
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    Hi,

    We will review the logs and get back to you asap.

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