Tableninja makes PC crash for some reason
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  1. #1
    Member
    Join Date
    Aug 2012
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    30

    Default Tableninja makes PC crash for some reason

    Hi,

    I use Table Ninja for something about half a year now. And it worked fine so far. After the winter break I started playing again and as soon as I launch Table Ninja with Pokerstars togather and start playing my CPU workload goes up very very fast and within 1 minute my PC will just crash and shut down. This comes totally out of nowhere. When I start TableNinja for its own then everything is fine and I also don't have any other problems than that.

  2. #2
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
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    1,003

    Default

    Hi,

    Firstly we have no other reports of this occurring, If you close TN does this issue still occur?

    Also Try switching to an Aero based Windows desktop theme. Then go to the start menu search and type "performance information and tools", without the quotes, and hit enter. In the new window that pops up click the adjust visual effects link. Choose custom and make sure everything is disabled except the following:

    enable desktop composition
    enable transparent glass
    show thumbnails instead of icons
    smooth edges of screen fonts
    use visual styles on windows and buttons

    Also make sure UAC is disabled according to the following instructions:

    http://faq.holdemmanager.com/questio...AC+(Windows+7)

    http://faq.holdemmanager.com/questio...ff+UAC+(Vista)

    If you use Microsoft Security Essentials also make sure you add exceptions for any TableNinja products on its options tab. Let me know if none of this seems to help.

  3. #3
    Member
    Join Date
    Aug 2012
    Posts
    30

    Default

    Problem solved.

    The reason why it lagged so hard was that I didn't have the Hyper Simple theme on at pokerstars.

    Thanks.

  4. #4
    Administrator Ninja Support's Avatar
    Join Date
    Aug 2014
    Posts
    1,003

    Default

    Hi,

    You are very welcome. Thank you for letting us know it solved your problems.

    Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.

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