HUD not working properly at zoom tables after update 8266
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  1. #1
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    Default HUD not working properly at zoom tables after update 8266

    Hello,

    I am playing ZOOM on pokerstars.it

    today my HUD is not working properly anymore (yesterday everything was fine, so it is not a settings issue or something).

    At every hand, randomly it works or not. Sometimes it shows correctly, sometimes it doesn't, and sometimes it shows but it refers to the previous hand. Sometimes it even does not show at first, but suddenly comes after few seconds.

    At first I thought my DB was becoming so large to cause zoom lag. But then I realized I updated hem yesterday, and I have thought that could be the problem.

    Any similar reports?

  2. #2
    Junior Member
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    Default

    I can confirm it is a 8266 bug.

    I rollbacked to 8247 and everything goes fine.

  3. #3
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    I have pretty same problem. Yesterday it works fine and now after update 8266 itīs bugged sometimes i see only stats on my seat and those stats arenīt even mine own so i donīt like it at all. Could you explain me how can i rollback to the previous update? I would be thankful

  4. #4
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    Quote Originally Posted by vaklam View Post
    I can confirm it is a 8266 bug.

    I rollbacked to 8247 and everything goes fine.
    How to roll back to 8247 ?

  5. #5
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  6. #6
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    Thanks

  7. #7
    HM Support Patvs's Avatar
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    Default

    Update: http://www.holdemmanager.com/Downloa...AutoUpdate.exe (8267)

    If that doesn't resolve it, as a temporary solution, you can also try to downgrade the PokerStars client.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
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    Quote Originally Posted by vaklam View Post
    At every hand, randomly it works or not. Sometimes it shows correctly, sometimes it doesn't, and sometimes it shows but it refers to the previous hand. Sometimes it even does not show at first, but suddenly comes after few seconds.
    Yea, I'm having the same problem, even after installing 8267 version.

  9. #9
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    Have the same issue. It's not similar to non-working HUD as it was in previous version of HM. It's smth very glitchy and random.

    UPD: My HUD updates once per 3-4 hands. Noticed that problem occurs only on nl25 zoom. Don't have this problem neither on nl2 and nl100.
    Last edited by CryMeMore; 01-17-2015 at 12:15 PM.

  10. #10
    HM Support Patvs's Avatar
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    Zoom HUD is not working with Zoom NL50 (Hydra table).

    It works with full ring Zoom NL and other stakes.
    (it has also been reported to not work with higher 6max stakes)


    This occurred after PokerStars updated and added NL16 Zoom.
    HM2 build 8267 fixes the issue for NL16. We're still working on a fix for the other stakes.



    ---


    There is no solution to this problem (although some users reported downgrading both HM2 and PokerStars worked).
    The only temporary solution is to NOT play Hydra tables
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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