HEM - Error after update to: Hm_1.11.06b
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  1. #1
    Junior Member
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    Mar 2011
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    Default HEM - Error after update to: Hm_1.11.06b

    I updated my HEM today and when I open it receive the following error:


  2. #2
    HM Support Patvs's Avatar
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    Amsterdam, the Netherlands
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    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.


    Run a manual Windows Update and install ALL critical/important updates... and all non-critical .net framework updates and reboot.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
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    Sep 2009
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    23

    Exclamation

    I have exactly the same problem with 1.11.06b although my system is 100 % up to date including .NET.
    It's WinXP prof with Avira AntiVir and the problem occured the first time after updating to the latest beta.
    Last edited by DonkeyMonkey; 03-07-2011 at 02:17 PM.

  4. #4
    Junior Member
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    Mar 2011
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    Default

    It says where is the problem ... but support as always copy/paste ready text without reading the problem in the error window it says "Cant load file".

    The new addition they added in .06b I will try to revert in .06a now.

  5. #5
    HM Support Patvs's Avatar
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    Feb 2009
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    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  6. #6
    Junior Member
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    Mar 2011
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    Default

    Finally I download latest update again and install, to resolve the issue.

  7. #7
    Junior Member
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    Sep 2009
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    23

    Red face

    Quote Originally Posted by mirod View Post
    Finally I download latest update again and install, to resolve the issue.
    I have tried this like 5 times...and now after trying it a 6th time it finally works as well. Strange, nothing else has changed since then.

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