Hello, when I'm with my HuD tables and I pass from one to the other. When clicking on the table, the HUD table concerned disappears and reappears 0.01 seconds. This is very unpleasant. What are the changes to do to make it stops?
Hello, when I'm with my HuD tables and I pass from one to the other. When clicking on the table, the HUD table concerned disappears and reappears 0.01 seconds. This is very unpleasant. What are the changes to do to make it stops?
Bumping your own thread only delays a reply as we answer them from oldest to newest when answering. We generally answer questions in under 12 hours but depending on the time of the post and our coverage of that support channel it can sometimes take 12 - 24 hours so please be patient.
If you're seeing this issue in most cases its a graphics card issue
1 - Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).
2 - Update your graphics drivers - http://faq.holdemmanager.com/questio...hicsCardDriver
3 - Enable desktop composition - Enable or Disable Desktop Composition ~ Windows 7 Support
If you continue to have problems:
Please enable the Settings > Feature Logging > [x] 'HUDStats' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu
Please reproduce the problem and:
- Use the tool in the following link to send a HUD Report - http://hm2faq.holdemmanager.com/ques...Reporting+Tool
- Attach a screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and zip/attach your \HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F
With all the above information we should be able to narrow down what is causing the issue, if all the information is not included we will need to email you again to request it.
Please zip and email the requested files to hm2support@holdemmanager.com and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.