HUD doesnt appear in any type of SNG or tournament
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  1. #1
    Junior Member
    Join Date
    Dec 2014

    Default HUD doesnt appear in any type of SNG or tournament

    I use 888/pasific poker and brought the HEM micro stakes version. Lately I have started playing SNG and MTTs but the HUD never appears and says 'waiting for hands' in the top left corner where the HUD options are. COuld someone help please.

  2. #2
    HM Support sideshow's Avatar
    Join Date
    Aug 2011



    Firstly please make sure that your Poker lobby is in English, Please follow the instructions in the following FAQ and reply back with the answers to the 12 questions in that FAQ. Those answers should help us quickly identify your issue, skipping questions will just mean we have to ask again in the next email and will delay the resolution of the issue -

    Alternatively you can use our Priority Support Tool which often resolves the issue and it will ask you relevant questions and at the end it will forward us the answers if you couldn't resolve it - Login to Holdem Manager - look for the 'HUD is not working' topic. Requests via the priority support tool receive higher priority than normal emails.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

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