Lowering memory usage for HEM2?

[danielp]

Hi, I'm looking to make my computer run hem2 quicker, at times I experience very high lag, which is hard for me to continue playing a session.

What are the best ways I could do this?

http://puu.sh/eUy9h/e961df722c.png

On an unrelated note I don't know what the top one is exactly in this scrn shot, so maybe lowering that and not hem2 would suffice.

Kind regards

Daniel.

[_Loki_]

Probably nothing to do with HM2/Table Ninja/PokerStars

Your ZoneAlarm is hogging a fair amount of memory. It is probably set up incorrectly to scan everything that happens on your PC including the interactions between your various poker programs

svchost.exe memory is huge too & it could be caused by ZoneAlarm or a million other things - but it isn't normal. Windows has had problems with svchost.exe memory hogging at various times & then released fixes

** Update your Windows absolutely up-to-date & reboot your PC
** Rerun windows update again & make sure windows reports no new updates
** Read your ZoneAlarm Helpmanual

[_Loki_]

[1] ZoneAlarm:- It will take a lot of time [hours] to make this work well - worth ditching it IMO & getting something lighter. If you're not prepared to do that then turn off some of the features - I suggest heuristics scanning for a start! Many security suites really slow down your PC program processes or even prevent them operating.

If you are a careful user who doesn't visit dodgy sites or click unknown links there's no need for heavy AV programs. Just regularly backup your data & run malware/AV scans once a week with two or three good free programs such as malwarebytes antimalware & SuperAntiSpyware will pick up any problems. Windows own Microsoft Security Essentials or Defender is OK unless you surf dangerously, download pirate s/ware etc etc

[2] Sorting out your Firewall. If you're using ZoneAlarm firewall just do the same stuff there as in Windows:- http://hm2faq.holdemmanager.com/questions/1052/Windows+Firewall+%7B47%7D+Defender+Problems#7881

[_Loki_]

How to figure out which Windows process is causing svchost.exe to hog memory or CPU:-

windows 7 - svchost.exe using lots of memory slowing my PC down - Super User

[fozzy71]

I'm really sorry and I know there is nothing more frustrating than having issues like this when trying to play. I hope i can help you resolve this quickly.

Zone Alarm causes major issues. It blocks the database folder, keeping us from writing to it. In some cases, we have seen it corrupt Windows to the point the hard drive needs to be reformatted. We do not recommend using it at any time. We recommend Microsoft Security Essentials or Kaspersky for the lowest chance of HM2 conflicts while staying protected against viruses.

Many of those free Norton, Mcaffee, Comodo, Zonealarm, Avira, Avast, AVG, Bitdefender, etc, 'internet security' bundles will not work well with Holdem Manager.


Please do the following steps, so we can get your computer to a state that we know will work with Holdem Manager:


1) Uninstall any 3rd party security software bundles.
2) Reboot your computer
3) Please install the latest version: http://www.holdemmanager.com/downloa...ger_2_Beta.exe
4) Enable Windows Firewall's recommended settings through your Control Panel, turn off Windows Defender, and add firewall exceptions for HM and SQL - http://hm2faq.holdemmanager.com/ques...rewall%29#MSES
5) Install Microsoft Security Essentials for antivirus/malware protection and update it - Microsoft Security Essentials - Microsoft Windows

If you continue to have problems:

What is your hard drive model, RAM and CPU? You can find this in your Control Panel - System - Device Manager. Sometimes lower spec PC's can contribute to lagging but that is not to say we can't still improve it further.


Are you running Notecaddy also and do you have many definitions or use any of the NC Edge or NC Advantage packages? Those can also have an impact on large database with large definitions.
If you do I would suggest reading this thread which will help improve the performance when using NC:
NoteCaddy speed improvement - Assaultware Wiki


In the meantime while you reply with those details I have a couple of things you can try that will improve the performance of your PC in general and may help if this scanning is the cause of the issues your seeing.


Please check these 2 FAQs and try all the steps there to see if they help:
- http://hm2faq.holdemmanager.com/ques...%28Firewall%29 - Resolves issues where security software continually try to scan files and processes which can slow down your PC
- http://hm2faq.holdemmanager.com/ques...rts+%26+HUD%29 - General tips and solutions for performance issues


A few other things you could try to see if it helps when playing:
- Does it help you disable the Options > Settings > General Settings > Miscellaneous > [ ] 'Automatically Refresh' option and restart HM2?
- Try leaving HM2 on the 'Home' tab when playing.
- Try picking a villain in the reports that only has a few hands in your database instead of your hero and restart HM2.
- Try creating a new smaller database with just hands from the past 1 or 2 months to use when playing.


If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing. Email this file to hm2support@holdemmanager.com with a link to this thread and your forum name.


http://hm2faq.holdemmanager.com/ques...ger+Support%3F