HUD not working

[31Alpha]

Hey guys,

Just got a new laptop... Acer R13 (I7)... the HUD is not lining up right... new players come on and it takes several hands before a HUD will pop up on them... never had a issue with the old laptop

any help would be appreciated...
thanks

[sideshow]

Hi,

Please follow the instructions in the following FAQ and reply back with the answers to the 12 questions in that FAQ. Those answers should help us quickly identify your issue, skipping questions will just mean we have to ask again in the next email and will delay the resolution of the issue - http://hm2faq.holdemmanager.com/ques...es+not+work%3F

Alternatively you can use our Priority Support Tool which often resolves the issue and it will ask you relevant questions and at the end it will forward us the answers if you couldn't resolve it - Login to Holdem Manager - look for the 'HUD is not working' topic. Requests via the priority support tool receive higher priority than normal emails.