Still doesnt work for me. I havent changed anything in the settings.Originally Posted by udbrky
Still doesnt work for me. I havent changed anything in the settings.
They removed the antes from NL2 and NL5 and added them to NL16 and NL25. We just updated the server file again a few minutes ago. Please close your poker clients and HM2, restart HM2 so the new file can download then start your poker clients and the HUD should work again.
Hi, when do you think we can have HUD from HEM 3 on Zoom ?
Thanks
It should be working since our last few beta releases, and now in our new stable build we just pushed live:
Please update to our latest stable version of HM3 from this link - https://www.holdemmanager.com/downlo...channel=stable
We use Microsoft *.msi install/update files. To update to a new version you also need the msi file for the currently installed version in the same downloads folder on your computer.
- Here is the previous beta - https://www.holdemmanager.com/downlo...on=3.1.10.6062
- And the previous stable - https://www.holdemmanager.com/downlo...rsion=3.1.10.0
Note: If you are prompted for a different beta (4 digits at the end of file/link name) or a different stable (single 0 at the end of file/link name) simply copy/paste the link to a new browser tab then edit the link to match the error shown before you hit the Enter key.
If you continue to have problems after updating:
Make sure you always start HM3 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM3 before you start PokerStars again.
On the first run, after an install or an update, you must start the Hold'em Manager 3 HUD BEFORE you launch PokerStars. If PokerStars is open, you must close PokerStars, start the HM3 HUD/Import and then open PokerStars before Zoom HUD will function properly.
*If the Zoom HUD is not displaying after doing the above, please uninstall PokerStars, rename the associated C:\Users\UserName\AppData\Local\PokerStars.xx folders. and re-download and install PokerStars as the PokerStars installation is more than likely corrupted and a PokerStars reinstall should resolve the issue.
If you continue to have problems please tell us which ps.xx skin you play on and what the client/server version numbers are and send the logs/files as instructed below:
Please see our HUD Troubleshooting FAQ and reproduce the issue then send the requested logs, screenshots, and hand history files in a support ticket as instructed at the bottom of that FAQ with a link to this forum thread.
---------------------
Note: Are you playing regular tables at the same time? There is a bug with the Stars client, that they are aware of, so for now you should not play regular tables if you are playing Zoom tables.
We've seen a PokerStars bug where it can stop writing the Zoom seating files HM requires when regular tables are opened. You can verify this for yourself:
1. Open this folder:
C:\Users\{Windows Login}\AppData\Local\PokerStars\Audit
If you can't see it, turn off the windows option that is hiding that directory - http://faq.holdemmanager.com/questio...es+in+Windows+
2. With HM3 closed start PokerStars and join one Zoom table.
3. Confirm seating files for the Zoom table appear in the folder in step 1 for each new hand (this is how HM3 knows who is seated).
4. Open a regular table. Does PokerStars continue to generate seating files for the Zoom table? If not then unfortunately that is a PokerStars issue.
Ok, i have the latest HEM 3 but HUD doesnt work so i continue with your help but what is " rename the associated C:\Users\UserName\AppData\Local\PokerStars.xx folders" ?
Thanks
Just add a 2 to the end.
Regards udbrky (Chris)
Which of them : Capture d’écran (943).png
Thanks
Whichever site you are playing that is not working properly. The 'PokerStars' folder is for PokerStars.com, the other one is for 'PokerStars.fr'.
FYI had random zoom HUD positions+ always display hero stats problem after last HM2 update. Unfortunately, I did not play zoom for a while since updating so I did not immediately realize its the crappy update fault. Spent hours searching for solution trying all the fixes I could find. Finally downgraded to HM2 2.0.0.8673 and it works fine.
I don't recall any other reports of this in beta 8695 or 8699 from other customers and the only Stars/Zoom related fixes in those beta releases was a minor change to 'PokerStars.DK - HUD support for Zoom tables'. We will need you to update to the new beta, reproduce the issue, and send us the following information, logs, and other files as instructed in bold below so we can determine what is causing your problems.
IMPORTANT Zoom Installation Instructions:
Make sure you always start HM2 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM2 before you start PokerStars again.
On the first run, you must start the Hold'em Manager 2 HUD BEFORE you launch PokerStars. If PokerStars is open, you must close PokerStars, start the HUD and then open PokerStars before Zoom HUD will function properly.
If the Zoom HUD is not displaying after doing the above, please uninstall PokerStars, rename the associated C:\Users\UserName\AppData\Local\PokerStars.xx folders. and re-download and install PokerStars as the PokerStars installation is more than likely corrupted and a PokerStars reinstall should resolve the issue.
Please check all of the steps on this FAQ - http://hm2faq.holdemmanager.com/ques...rs+Zoom+Tables
If you continue to have problems please tell us which ps.xx skin you play on, what the client/server version numbers are, and send the requested files/screenshots as instructed at the end of the Zoom setup FAQ in the link above.
Posting Permissions
