Hand purging does not work - hangs at 90%
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  1. #1
    Join Date
    Nov 2008

    Default Hand purging does not work - hangs at 90%

    I've twice tried to purge a large amount of hands from DB and both times hit has gotten to 90% or so (see image) and wont progress any further even if i leave it for 30 minutes or more.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    HM Support


    How much free space do you have on your system/C drive and how big is the database according to the HM2 > Database > Database Info menu? You generally need more than twice as much free space as your database is big according to that menu.

    Please see this FAQ to clear up some more free space - http://hm2faq.holdemmanager.com/ques...+of+Disk+Space

    If you continue to have problems you can try moving the windows temp directories that we use for these database procedures to another drive that has more free space - http://forums.holdemmanager.com/gene...t-working.html

    If you continue to have problems:

    Please enable the Settings > Feature Logging > [x] 'DBControlPanel' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps.

    You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu

    Please reproduce the problem and attach your log.txt file with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

    Please zip and email the requested file to hm2support@holdemmanager.com with a link to this thread and your forum name.

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