Hud not working at zoom tables
Results 1 to 2 of 2
  1. #1
    Junior Member
    Join Date
    Nov 2014
    Posts
    2

    Default Hud not working at zoom tables

    Hi!
    After recent server restart at pokerstars my hud stopped working for zoom tables, works fine at normal tables.
    Tried doing what is writen in the faq about zoom, but it didnt help.
    What should I do?
    Last edited by oneselfishguy; 11-20-2014 at 07:09 AM.

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    Quote Originally Posted by oneselfishguy View Post
    Hi!
    After recent server restart at pokerstars my hud stopped working for zoom tables, works fine at normal tables.
    Tried doing what is writen in the faq about zoom, but it didnt help.
    What should I do?
    If the FAQ did not help we need you to email the logs.files that are requested at the end of the FAQ.

    Please enable the Settings > Feature Logging > [x] 'HUDStats' and 'FastPoker' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu


    Please reproduce the problem and:
    - Use the tool in the following link to send a HUD Report - http://hm2faq.holdemmanager.com/ques...Reporting+Tool
    - Attach a screen shot of the table/desktop
    - Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
    - Save a copy of the original Hand history for the table with the issue
    - Close HM2 and attach your log.txt file with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F


    With all the above information we should be able to narrow down what is causing the issue, if all the information is not included we will need to email you again to request it.


    Please zip and email the requested files to hm2support@holdemmanager.com and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.

    Quote Originally Posted by bginrsluk View Post
    I have similar problem, but other way around;- HUD working on zoom, but not anywhere else. I'd like a step by step guide on how to correct this if possible.
    Sorry this isn't any help to your question. This is my first time on the forum, and I took this route to get an answer because I don't know how to open a window to make a post, so help would be appreciated this way too
    When you are in one of the sub-forums there is a 'post new thread' button at the upper left corner. We generally prefer everyone make their own new thread even if they find a similar thread so we don't confuse posters when trying to help them. It is easy for us to confuse posters on the forums since most don't take the time to add an avatar image to their forum profile.

    I am moving your post to a new thread since it is somewhat different than the OP's. I will post a redirect link here once I have moved it - http://forums.holdemmanager.com/gene...t-working.html

Similar Threads

  1. HM2; hud not working on zoom tables
    By gregy86 in forum General Support
    Replies: 4
    Last Post: 07-11-2014, 07:23 PM
  2. HUD not working on zoom tables
    By TyCuS in forum Bug Reports
    Replies: 7
    Last Post: 06-28-2014, 11:46 AM
  3. Hud is not working on zoom tables
    By piachu01 in forum Bug Reports
    Replies: 1
    Last Post: 01-18-2013, 07:05 PM
  4. HUD not working on ZOOM tables.
    By bart1048 in forum Bug Reports
    Replies: 6
    Last Post: 12-13-2012, 10:59 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •