HM website not loading, soft says License expired?
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  1. #1
    Junior Member
    Join Date
    Nov 2014
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    Default HM website not loading, soft says License expired?

    Is the site down?

  2. #2
    Senior Member _Loki_'s Avatar
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    Jul 2009
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    B/ham UK
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  3. #3
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
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    32,809

    Default

    Our data center's internet carrier was having a network issue affecting traffic on the Level3 (which is one of the major internet backbones and our data center) network from some sources. We received recovery alerts approximately 7 hours ago and have not received any new reports of problems from customers since that time.


    If you have not already done so please try running Holdem Manager again.


    If you continue to have problems, please see this FAQ for help in resolving licensing issues - hm2faq.holdemmanager.com/questions/881/I+Can+Not+Activate+or+Register+Holdem+Manager


    If the suggested fixes on the above FAQ do not solve your registration issue, or you can not access the FAQ due to the internet issues, please enable the 'Licensing' Feature Logging from Start > All Programs > Holdem Manager 2 > Holdem Manager with Logging and send us the log.txt file from C:\Users\\AppData\Roaming\HoldemManager. If you can't see it, turn off the windows option that is hiding that directory - How to see hidden files in Windows

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