HM2 thinks Postgres is installed, but it has been uninstalled.
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  1. #1
    Senior Member
    Join Date
    Aug 2008

    Default HM2 thinks Postgres is installed, but it has been uninstalled.

    I uninstalled HM2 and PostgreSQL a few months ago and now I want to install both programs. I downloaded HM2 and the installer states that PostgreSQL is already installed, even though I cannot see PostgreSQL any where on my computer apart from admin tools/services.

    I then downloaded the PostgreSQL installer manually but when I try and install PostgreSQL, I receive this error.

    Please help!

  2. #2
    *** HM3! *** fozzy71's Avatar
    Join Date
    Sep 1971
    HM Support


    You need to remove the user/service.

    Make sure windows is fully updated until 'No New Important Updates are Found' (this may require multiple restarts and multiple 'check for updates'), including Internet Explorer (even if you use a different web browser).

    1) Uninstall PostgreSQL from the Windows Control Panel if it is there.

    2) Delete the \PostgreSQL\8.x\data folder that is left behind.

    3) Delete the sub-folder(s) in c:\users\username\appdata\roaming\HoldemManager\Da tabase (XP - c:\documents and settings\username\application data\HoldemManager\Database).

    4) run the command - start > programs > accessories > command prompt > right-click > run as administrator

    net user postgres /delete

    5) Restart your PC

    6) Install PostgreSQL 9.0 or 9.2 from

    7) Once installed you should disable the postgresql logging as instructed here -

    If there is still an issue, we need to know the error - it is in the temp folder - bitrockinstaller.txt file. If you can't see it, turn off the windows option that is hiding that directory.

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