*05Nov2014 Update: New beta build with .uk auto-detect support added is now live - http://forums.holdemmanager.com/hm2-...ort-added.html
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PokerStars.uk setup:
1) Delete c:\users\username\appdata\local\pokerstars after you copy the notes.player_name.xml file to paste to the new uk folder).
2) You will need to configure the new Hand History (HH) and Tournament Summary (TS) paths for the new client as explained on our Poker Stars Setup FAQ as we can not yet auto-detect these new paths - http://hm2faq.holdemmanager.com/ques...er+Stars+Setup
The new paths are:
Code:
C:\Users\UserName\AppData\Local\PokerStars.UK\HandHistory + subfolders
C:\Users\UserName\AppData\Local\PokerStars.UK\TournSummary + subfolders
If you can't see them turn off the windows option that is hiding that directory. http://faq.holdemmanager.com/questio...es+in+Windows+
3) If you continue to have problems: Please follow the instructions in the following FAQ and email hm2support@holdemanager.com with the answers to the 12 questions in that FAQ. Those answers should help us quickly identify your issue, skipping questions will just mean we have to ask again in the next email and will delay the resolution of the issue - http://hm2faq.holdemmanager.com/ques...es+not+work%3F
Alternatively you can use our Priority Support Tool which often resolves the issue and it will ask you relevant questions and at the end it will forward us the answers if you couldn't resolve it - Login to Holdem Manager - look for the 'HUD is not working' topic. Requests via the priority support tool receive higher priority than normal emails.
Note: If you didn't make the above changes immediately before you started playing again you may have lost some Hand History and Tournament Summary files. To request all of your old hands from Pokerstars email support@pokerstars.com and ask for ALL your old Hand Histories and Tournament Histories/Summaries. You can view this FAQ for more information on importing emailed hand histories - http://hm2faq.holdemmanager.com/ques...dem+Manager%3F