hud not working since update to pokerstars.uk
Page 1 of 2 12 LastLast
Results 1 to 10 of 13
  1. #1
    Junior Member
    Join Date
    Apr 2014
    Posts
    22

    Default hud not working since update to pokerstars.uk

    I have updated to pokerstars uk and the tables look exactly the same but for some reason i am not getting any hud , just the hud tab only ,when i click the settings icon on it and choose table finder , no tables are being recognized,

    any ideas?

    ,cheers

  2. #2
    Junior Member
    Join Date
    Apr 2014
    Posts
    22

    Default

    i have found answer .....the handhistory folder has changed and now is in a Pokerstars.UK folder
    Last edited by loatus; 11-03-2014 at 11:57 AM.

  3. #3
    Junior Member
    Join Date
    Mar 2013
    Posts
    14

    Default

    Not working for me.

    I updated the new import folder, actually had to change it from within Pokerstars 7. Now HM2 seems to recognise and import the hands but the hud doesn't work. Upon opening a table it just displays a bunch of statistics in random locations and stays there without updating even after posting the BB and playing a few hands.

  4. #4
    Senior Member _Loki_'s Avatar
    Join Date
    Jul 2009
    Location
    B/ham UK
    Posts
    2,856

    Default

    Quote Originally Posted by SlipperyFish View Post
    Not working for me.

    I updated the new import folder, actually had to change it from within Pokerstars 7. Now HM2 seems to recognise and import the hands but the hud doesn't work. Upon opening a table it just displays a bunch of statistics in random locations and stays there without updating even after posting the BB and playing a few hands.
    There are two import folders that need changing in the PS client one each for HH & TS
    Go back into your PS client & make sure the changes you made were saved - You have to click a save button or your changes will not stick
    Go into your HM2 & check that HM2 has detected the new paths

  5. #5
    Junior Member
    Join Date
    Nov 2013
    Posts
    10

    Default

    Hi,

    I have the same problem as the original post, but could someone explain in steps to a layman.

    The auto import in HM2 says C:\Users\pullinyourleg\AppData\Local\PokerStars.UK \HandHistory + subfolders

    I can't find this on my C drive.

    Many thanks,

    Matt

  6. #6
    Senior Member _Loki_'s Avatar
    Join Date
    Jul 2009
    Location
    B/ham UK
    Posts
    2,856

    Default

    Quote Originally Posted by pullin1988 View Post
    auto import in HM2 says C:\Users\pullinyourleg\AppData\Local\PokerStars.UK \HandHistory + subfolders
    I can't find this on my C drive
    Unhide it:- http://hm2faq.holdemmanager.com/ques...in+Windows%3F+

  7. #7
    Junior Member
    Join Date
    Nov 2013
    Posts
    10

    Default

    Hi,

    I will try that. Thanks for the quick reply. I will report back if it works - away from the computer at the mo.

    Cheers,

    Matt

  8. #8
    Junior Member
    Join Date
    Mar 2013
    Posts
    14

    Default

    Quote Originally Posted by _Loki_ View Post
    There are two import folders that need changing in the PS client one each for HH & TS
    Go back into your PS client & make sure the changes you made were saved - You have to click a save button or your changes will not stick
    Go into your HM2 & check that HM2 has detected the new paths
    Hey, thanks for the quick response.

    I had already done these settings before posting a reply on this thread. The hand histories do get saved and the HM2 is importing them, I can see my statistics in the reports column. The problem is that the hud isn't working. Previously, before the UK update, when i opened a table, the hud would be displaced and would fall into place for every player after the first hand played. Now it stays displaced and completely frozen.

  9. #9
    Senior Member _Loki_'s Avatar
    Join Date
    Jul 2009
    Location
    B/ham UK
    Posts
    2,856

    Default

    Quote Originally Posted by SlipperyFish View Post
    ...
    [1] before the UK update, when i opened a table, the hud would be displaced and would fall into place for every player after the first hand played
    [2] Now it stays displaced and completely frozen
    I'm playing only PS cash Zoom & it's working perfectly except for a very slight lag [1/3 of a second?] which might be server-based
    The HUDs pop up in the correct seats immediately, but I can't advise you on regular cash because Zoom uses a different system...

    Incidentally there's some weird stuff going on at the PokerStars UK server end
    Just lost a pot with $2 of my money in it, but my cashier balance in PS hasn't gone down
    I am going to leave PS for a day & see if my account is corrected eventually & if the lag disappears

  10. #10
    Junior Member
    Join Date
    Mar 2013
    Posts
    14

    Default

    Strange, might be a server glitch. A new PokersStars update just came out though, might be fixed. Did you write the support about it? Next time could work against you and you won't notice.

    Speaking of my problem, I think it's HM2 related, not PokerStars. Results are getting imported, it's the hud that refuses to work

Similar Threads

  1. Replies: 275
    Last Post: 01-02-2015, 02:32 PM
  2. hud is not working after pokerstars new update
    By lincristian in forum Bug Reports
    Replies: 14
    Last Post: 05-15-2014, 02:11 PM
  3. Pokerstars HUD not working after update
    By Jeffmet3 in forum Manager General
    Replies: 2
    Last Post: 04-13-2010, 10:48 PM
  4. HM not working after Pokerstars new update
    By jordyun in forum Manager General
    Replies: 1
    Last Post: 09-02-2009, 10:27 PM
  5. pokerstars still not working after update?
    By jjoost in forum Manager General
    Replies: 3
    Last Post: 08-06-2009, 12:39 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •