2.0.0.8227 Official Release Feedback Thread - Pokerstars Zoom update - Page 3
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  1. #21
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    Quote Originally Posted by seangoga View Post
    I've been trying out zoom for pokerstars.es for quite a bit today.

    At first sight it seemed everything was working as it should, however after a short while I realized that only approximately 60-70% of the hands are actually with the correct HUD stats. Some hands the HUD updates correctly to the new players at the table, however sometimes it does not change at all and keeps the HUD stats for the players from the previous hand.

    I have played quite a few hands with feature logging enabled. If you wish me to email it with the details please let me know.
    +1; except it was EU.
    Last edited by gregy86; 10-16-2014 at 07:04 PM.

  2. #22
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    same here on EU.

    1) I have newest beta.
    2) I have Kaspersky as AV and no HM2/PS files blocked/quarantined etc. for sure
    3) I always launch HM2 first than PS.
    4) no StarsCommunicator.hm2 file
    5) no hands in hand history files

  3. #23
    Senior Member _Loki_'s Avatar
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    Quote Originally Posted by pchelasso View Post
    4) no StarsCommunicator.hm2 file
    You are supposed to have that file here:- C:\Program Files (x86)\Holdem Manager 2\StarsCommunicator.hm2
    http://hm2faq.holdemmanager.com/ques...rs+Zoom+Tables

  4. #24
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    My fault I meant that I haven't got it there:

    Check your C:\Users\User_Name\AppData\Local\Temp folder for a file named StarsCommunicator.hm2 and if you see it please delete it.
    C:\Program Files (x86)\Holdem Manager 2\StarsCommunicator.hm2 - I have it.

  5. #25
    *** HM3! *** fozzy71's Avatar
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    Quote Originally Posted by gregy86 View Post
    +1; except it was EU.
    Quote Originally Posted by pchelasso View Post
    same here on EU.

    1) I have newest beta.
    2) I have Kaspersky as AV and no HM2/PS files blocked/quarantined etc. for sure
    3) I always launch HM2 first than PS.
    4) no StarsCommunicator.hm2 file
    5) no hands in hand history files
    We will need you to send in the files/logs requested on the zoom FAQ to be able to help you. There is nothing we can do to determine the cause/solution without seeing those files.

    Make sure you always start HM2 first before you open the PokerStars Client. If you closed PokerStars for any reason and did not close HM2 please close them both and start HM2 before you stars PokerStars again.


    Please check all of the steps on this FAQ - http://hm2faq.holdemmanager.com/ques...rs+Zoom+Tables


    If you continue to have problems please send the requested files/screenshots as instructed at the end of the FAQ in the first link above.

  6. #26
    HM Q.A & Testing Manager random's Avatar
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    Beta updated to 2.0.0.8227.

    Changes in latest beta:
    - HM-8526 PokerStars - Improvements for Zoom HUD after Pokerstars client update (Build 8809)
    - HM-8506 FullTilt Rush - Added list of winners in table HUD
    - HMQL - Added "yyyy-MM-dd hh:mm:ss tt" format to HMQL DateTime where clause
    Last edited by fozzy71; 10-18-2014 at 09:34 AM. Reason: edit typo in first line version number

  7. #27
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    I installed the new beta and it works for now! Thank you, if I come accross problems I'll let you know.

  8. #28
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    Same here

  9. #29
    *** HM3! *** fozzy71's Avatar
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    You are very welcome. Thank you for letting us know it solved your problems.


    Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.

  10. #30
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    Hi!

    Since i have manually updated the hem2 with this beauty: 8227_Hm2AutoUpdate
    My pop ups dont show up. If i hover my mouse over a stat what have a pop up connected with, i can only see a wide black rectangle. (its goes through all the monitors from side to side)

    So, HUD is finally working on stars's zoom tables, yeha, but now no pop ups.
    Do you guy have any solution for this?

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