HELP! Not possible to take your own notes
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  1. #1
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    Default HELP! Not possible to take your own notes

    I've had this problem for quite some time now ad tried to reinstall, but didn't help the last time

    When I click the notecaddy (the yellow N) on the stats it doesn't open properly. I have to go down to the taskbar, and there it's " opened" but you can really view it since it seems locked.

    Any ideas out there?

  2. #2
    NoteCaddy sreticentv's Avatar
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    Does it happen with any other popups? Does it open when you hover over the yellow N as opposed to clicking?
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    NoteCaddy experts: a.k.aAlso, Catalyst_Kh, Derders, karstenkloss, scoobediah (NoteCaddy Edge)

  3. #3
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    Quote Originally Posted by sreticentv View Post
    Does it happen with any other popups? Does it open when you hover over the yellow N as opposed to clicking?
    Nope, the other pop-ups works OK...and it opens when I hover over (so I can see my old notes), but can't do any editing....

  4. #4
    NoteCaddy sreticentv's Avatar
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    This window is part of HM2 and, other than NC providing some data, is not controlled by NoteCaddy. I will move this to the HM2 support section where their trained staff can give you advice.
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    NoteCaddy experts: a.k.aAlso, Catalyst_Kh, Derders, karstenkloss, scoobediah (NoteCaddy Edge)

  5. #5
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    Ok, thanks for the reply, anyways.

  6. #6
    You're out! udbrky's Avatar
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    When you hover over the icon on the task bar, do you see a preview window just above it? It sounds like the note window may be off the screen. This can happen when changing how many monitors are hooked up, or monitor positions. Please follow this FAQ to fix the problem with windows moving off screen:
    Bring Misplaced Off-Screen Windows Back to Your Desktop (Keyboard Trick)
    Regards udbrky (Chris)

  7. #7
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    Quote Originally Posted by udbrky View Post
    When you hover over the icon on the task bar, do you see a preview window just above it? It sounds like the note window may be off the screen. This can happen when changing how many monitors are hooked up, or monitor positions. Please follow this FAQ to fix the problem with windows moving off screen:
    Bring Misplaced Off-Screen Windows Back to Your Desktop (Keyboard Trick)

    Thanks; this solved it for me

  8. #8
    *** HM3! *** fozzy71's Avatar
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    You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.


    Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.

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