ipoker hud doesn't work

[DrDunne]

as the title says. it is apparently importing hands but no hud. just "waiting for hands" hud is there. any ideas?

[Patvs]

What type of tables are you playing on ipoker?

Is the ipoker lobby language in English?
Did you try using the Tablefinder: http://hm2faq.holdemmanager.com/ques...esNotAppear%3F

[DrDunne]

speed tables and yes english lobby

[fozzy71]

Please see this FAQ which gives instructions on how to configure HM2 to work with Ipoker Speed Tables - http://hm2faq.holdemmanager.com/ques...r+Speed+Tables


If you continue to have problems after following those steps:

Please enable the Settings > Feature Logging > [x] 'HUDStats' option and increase the Max number of log files option to 10 so old logs are saved with date/time stamps. You can also enable this before you launch HM2 from the Start Menu - http://hm2faq.holdemmanager.com/ques...ging#startmenu


Please reproduce the problem and:
- Use the tool in the following link to send a HUD Report - http://hm2faq.holdemmanager.com/ques...Reporting+Tool
- Screen shot of the table/desktop
- Try to include the Active Sessions tab and/or Sessions Report that also includes your windows clock and poker client lobby clock in the screen shot
- Save a copy of the original Hand history for the table with the issue
- Close HM2 and attach your log.txt file with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F


With all the above information we should be able to narrow down what is causing the issue, if all the information is not included we will need to email you again to request it.


Please zip and email the requested files to hm2support@holdemmanager.com and if there is a forum thread with additional information please link to this thread and let us know your forum name if there are several people in the thread.