I have spent around a week now trying to get my "3bet small pocket pairs from sb" definition right and I'm sure I have done everything in the note definition correctly. When I "seek" hands it brings up all the correct successes and missed opportunities but when I look at my HUD in real time the numbers seem wrong. (Then when I click the play button on the NC popup next to the times they have done this I get shown hands which are irrelevant as there has not even been a showdown eg they 3bet from sb and button folds)
Also, I keep getting a message daily that says notecaddy needs to update, so it starts downloading the update and closes. When I reopen it the next day the same thing happens but it appears the update is never actually being installed. (Unless there is a new one every other day.)
Any assistance would be much appreciated.